** Chapter - 01: How to be a better manager; * Section - ONE: Managing People; ** Chapter - 02: How to treat people right; ** Chapter - 03: How to motivate people; ** Chapter - 04: How to engage people; ** Chapter - 05: How to be a better leader; ** Chapter - 06: How to build teams; ** Chapter - 07: How to manage performance; ** Chapter - 08: How to help people learn and develop; ** Chapter - 09: How to handle difficult situations with people; * Section - TWO: Management Skills; ** Chapter - 10: How to organize; ** Chapter - 11: How to coordinate; ** Chapter - 12: How to plan and prioritize; ** Chapter - 13: How to control; ** Chapter - 14: How to delegate; ** Chapter - 15: How to make things happen; ** Chapter - 16: How to manage your boss; ** Chapter - 17: How to manage change; ** Chapter - 18: How to manage conflict; ** Chapter - 19: How to deal with office politics; ** Chapter - 20: How to manage a crisis; ** Chapter - 21: How to manage projects; ** Chapter - 22: How to manage time; * Section - THREE: Personal Skills; ** Chapter - 23: How to persuade; ** Chapter - 24: How to negotiate; ** Chapter - 25: How to make meetings a success; ** Chapter - 26: How to aim high; ** Chapter - 27: How to solve problems and make decisions; ** Chapter - 28: How to be creative and innovate; ** Chapter - 29: How to conduct a selection interview; ** Chapter - 30: How to be interviewed for a job; ** Chapter - 31: How to communicate; ** Chapter - 32: How to listen; ** Chapter - 33: How to make effective presentations; ** Chapter - 34: How to write reports; ** Chapter - 35: How to be strategic; ** Chapter - 36: How to think clearly; ** Chapter - 37: How things go wrong and how to put them right; * Section - FOUR: Business and Financial Management; ** Chapter - 38: How to be business-like; ** Chapter - 39: How to make a business case; ** Chapter - 40: How to budget;.