Welcome The Icons I No Fast and Easy Way 1 Flawless -- M. J. Wheatley 2 Transformation: Slow, Small, and Low Cost -- Dan Joyner 3 Risk Is Where You Find It -- Peter Block 4 Consultant, Flawed -- Ken Murphy II The Complexity of Advice 5 Partners for Possibility -- Louise van Rhyn 6 Changing Focus -- Patrick Dolan 7 Be Careful Who You Ask -- Andrea Markowitz 8 Dealing with Resistance -- Phil Grosnick III The Power of the Question 9 Flawless Goes to Parliament -- Joe Maalouf 10 A Cautionary Tale -- Jill Janov 11 Change Is in the Details -- Peter Block 12 Talk Is Walk -- Peter Koestenbaum 13 So, What''s Working Here? -- Elizabeth McGrath IV Emotions and the Personal 14 From Organization Development to Making Music -- Marvin Weisbord 15 One Woman''s Wisdom -- Rosemarie Barbeau 16 Sneaking the Spirit In -- John Schuster V Valuing Capacities 17 Consultant for the Classroom -- Ward Mailliard and Peter Block 18 Talking with Sled Dogs: Leading from Behind -- Sam Magill 19 Investing in Our Humanity: Women''s Leadership Collaborative -- Nancy Voss VI Integrating Strategy and Experience 20 The Engagement Paradigm -- Dick and Emily Axelrod 21 Unleashing the Magic in Organizations -- Paul Tolchinsky, Kathie Dannemiller, and Sylvia James 22 Nancy''s Advice -- Nancy Sanchez 23 Anonymous Interviews? Definitely Yes and No -- Neale Clapp and Liz Clapp O''Connor 24 Community: Once upon a Time in a Place Called Home -- David and Carole Schwinn 25 How Is Who Doing? -- Peter Block VII No Masks No Bargains 26 Proximal Health: A Surgeon''s Perspective -- Paul Uhlig 27 My Worst Consulting Nightmare -- Amy Katz 28 Seven Questions to the Most Frequently Asked Answers -- Peter Block Postscript Selected Bibliography Acknowledgments About the Author Index.