Overview for Mentors and Supervisors Orientation Matters -Program Requirements -Creating a First Impression Charcteristics of Effective Mentors -Protege Needs -Mentor Needs and Benefits Frequently Asked Questions Introduction Chapter 1: About Young Children Child Development Basics -Principles of Development -Infants -Toddlers -Preschoolers Interacting with young children -Intentional Behaviors -Child Guidance Ethical considerations involved in working with children and families -Do No Harm Principle -Confidentiality -Partnerships with Families and Colleagues Check Your Learning Chapter 2: Protecting Children's Health and Safety Illness Prevention -Hand-washing -Cleaning, sanitizing, and disinfecting -Excluding ill children Injury prevention -Safety checks -Supervision -Child abuse prevention Emergency preparedness -Child Injuries -Emergencies Check Your Learning Chapter 3: A Day in the Program Arrival Routines Meals and Snacks -Feeding Infants -Toddler and Preschool Meals and Snacks Diapering and Toileting -Diapering -Toileting Outdoor Play Naptime Routines and Safe Sleep -Safe Sleep for Infants -Nap Guidelines and Routines Learning activities -Program Goals, Curriculum, and Assessment -Group activities -Room arrangement and equipment -Transitions Communicating with Families -Informal Conversations -Formal Communications Departure routines Team Communications Check Your Learning Chapter 4: Conclusion Professionalism -Personal Appearance -Professional Behaviors Continuing Your Learning -Everyday Learning -Professional Development Planning Chapter 5: Resources.