Introduction Chapter 1 Why Statistics for Public Managers and Analysts? Q & A Critical Thinking Application Exercises Further Reading Chapter 2 Research Design Q & A Critical Thinking Application Exercises Further Reading Chapter 3 Conceptualization and Measurement Q & A Critical Thinking Application Exercises Further Reading Chapter 4 Measuring and Managing Performance: Present and Future Q & A Critical Thinking Application Exercises Further Reading Chapter 5 Data Collection Q & A Critical Thinking Application Exercises Further Reading Chapter 6 Central Tendency Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 7 Measures of Dispersion Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 8 Contingency Tables Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 9 Getting Results Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 10 Introducing Inference: Estimation from Samples Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 11 Hypothesis Testing with Chi-Square Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 12 The T-Test Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 13 Analysis of Variance (ANOVA) Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 14 Simple Regression Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 15 Multiple Regression Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 16 Logistic Regression and Time Series Regression Q & A Critical Thinking Data-Based Exercises Further Reading Chapter 17 Survey of Other Techniques Q & A Critical Thinking Data-Based Exercise Further Reading Chapter 18 Excel User's Guide Loading the Data Analysis ToolPak Locating the Insert Function (fx) The Excel Sheet Screen and Descriptive Statistics Procedure Frequency Distributions Chi-Square Test One-Sample T-Test Two-Samples T-Test ANOVA Regression Creating Charts in Excel Chapter 19 SPSS User's Guide SPSS Screens Creating a Variable Univariate Analysis: Means and Frequency Distributions Variable Labels and Values Defining Missing Values Selecting a Subset of Observations for Analysis Index Variables I: Cronbach Alpha Index Variables II: Construction Recoding Data Hypothesis Testing with Chi-Square T-Tests Conclusion Chapter 20 Dataset Documentation Public Perceptions Employee Attitudes Community Indicators Watershed Productivity Crime Time Florida County Conservation Spending Database.