I: Introduction 1. The Process of Evaluation 2. Introduction to Outcome Evaluations 3. Measurement 4. Performance Measurement and Benchmarking II: Experimental Designs 5. Pretest-Posttest Control Group Design 6. Soloman Four-Group Design 7. Posttest-Only Control Group Design III: Quasi-Experimental Designs 8.

Pretest-Posttest Comparison Group Design 9. Interrupted Time-Series Comparison Group Design 10. Posttest-Only Comparison Group Design IV: Reflexive Designs 11. One-Group Pretest-Posttest Design 12. Simple Time-Series Design V: Cost-Benefit and Cost-Effectiveness Analysis 13. Cost-Benefit Analysis 14. Cost-Effectiveness Analysis VI: Other Designs 15. Patched Designs 16.

Meta-Evaluation Designs VII: On Your Own 17. Are Training Subsidies for Firms Effective? 18. Changing the Geography of Opportunity by Expanding Residential Choice 19. Changes in Alcohol Consumption Resulting from the Elimination of Retail Wine Monopolies VIII: Dilemmas of Evaluation 20. Fifth-Year Report 21. School Choice in Milwaukee 22. Chieh-Chen Bowen: Two Sides of One Story.