Section 1: Fundamentals. 1. Qualifications. 2. What Do I Call Myself?. 3. Adult Learning. 4.
Experiential Learning. 5. Their World, Not Yours. Section 2: Priming for Success. 6. The Linchpin of Success. 7. Erroneous Beliefs.
8. Domain Knowledge. 9. Managing Impostor Syndrome. 10. Your Magic. 11. Common Derailers.
12. You Have Three Clients. Section 3: Self-Management. 13. Energy Management. 14. Your Pre-delivery Mantra. 15.
Getting into Flow. 16. Your Inner Life. Section 4: Planning and Design. 17. Preparing Yourself. 18. Setting Up the Training Space.
19. Designing Content. 20. Opening Hot. 21. Adjusting on the Fly. 22. Curating Pre-Work.
Section 5: Skills. 23. Displaying Presence. 24. Managing Energy Flow. 25. Facilitation. 26.
Working with Assessments. 27. Virtual Facilitation. 28. Listening and Observing. 29. Linking. 30.
Storytelling. 31. Summarizing. 32. Debriefing. Section 6: Practices. 33. Give Them Time to Process.
34. Close the Gap. 35. Session Planning. 36. Avoid the Pulpit. 37. Let Them Fail.
38. Once It's Working, Improve It. 39. Your Personal Debrief. 40. Experiment, Intelligently. 41. Hone Your Process.
42. Coach Whenever Possible. 43. Push for Follow-Up. 44. Engage Introverts. 45. Meet People Where They Are.
46. Turn Insight into Action. 47. Working with Co-Facilitators. 48. Nurture Dissent. Section 7: Common Problems and Their Solutions. 49.
They Aren't Engaged. 50. Something Seems Off. 51. A Disruptive Presence in the Room. 52. Facility Problems. 53.
You Aren't Feeling It. Section 8: Three Career Phases. 54. Phase 1: Am I Good?. 55. Phase 2: I'm Good. What Now?. 56.
Phase 3: The Comfort Zone and Beyond. 57. Courses and Certifications. 58. Career Development Best Practices. Section 9: Business Matters. 59. The Long Sales Cycle.
60. You Have a Business to Run. 61. Be Strategic about Partnerships. 62. A Trusted Advisor. 63. When Clients Are Wrong.
64. Build Your Value. 65. Reputation. 66. Calculating and Negotiating Fees. 67. Make Care Your Core.
68. Be a Trainer Who Sells.