Part I History and Range of ADR Methods1. Introduction2. Overview of ADR options3. Factors influencing the selection of an ADR option4. Funding ADR procedures5. Online ADR options and ODR6. Professional ethicsPart II The Interplay Between ADR, CPR and Litigation7. The approach of the courts to ADR8.
The sanctions for refusing to engage in ADR processes9. Recovery of ADR costs in litigationPart III Negotiation and Mediation10. Overview of negotiation and mediation11. Styles, strategies and tactics in negotiation12. Preparing for negotiation13. The negotiation process14. Mediation15. Preparation for the mediation16.
The mediation process17. Reaching a settlement18. Court mediation schemes and other schemes19. International mediationPart IV Evaluation, Conciliation, and Ombudsmen20. Conciliation21. Complaints, grievances and ombudsmen22. Early neutral evaluationPart V Recording Settlement23. Recording settlementPart VI Adjudicative ADR24.
Expert or neutral determination25. Construction industry adjudication26. Arbitration27. Arbitral tribunals28. The commercial arbitration process29. International arbitration30. Arbitration awards and orders31. High Court jurisdiction in arbitration claims32.
Enforcement of settlements and awards.