Part I History and Range of ADR Methods 1. Introduction 2. Overview of ADR options 3. Factors influencing the selection of an ADR option 4. Funding ADR procedures 5. Online ADR options and ODR 6. Professional ethics Part II The Interplay Between ADR, CPR and Litigation 7. The approach of the courts to ADR 8.
The sanctions for refusing to engage in ADR processes 9. Recovery of ADR costs in litigation Part III Negotiation and Mediation 10. Overview of negotiation and mediation 11. Styles, strategies and tactics in negotiation 12. Preparing for negotiation 13. The negotiation process 14. Mediation 15. Preparation for the mediation 16.
The mediation process 17. Reaching a settlement 18. Court mediation schemes and other schemes 19. International mediation Part IV Evaluation, Conciliation, and Ombudsmen 20. Conciliation 21. Complaints, grievances and ombudsmen 22. Early neutral evaluation Part V Recording Settlement 23. Recording settlement Part VI Adjudicative ADR 24.
Expert or neutral determination 25. Construction industry adjudication 26. Arbitration 27. Arbitral tribunals 28. The commercial arbitration process 29. International arbitration 30. Arbitration awards and orders 31. High Court jurisdiction in arbitration claims 32.
Enforcement of settlements and awards.