Introduction: Diversity And Inclusion Why does this matter, and what's the solution? Definitions The business benefits of diversity and inclusion 1 Gender Challenges and issues Lived experiences Leading change to gender equality The Diversity Project approach The CIPD perspective Five things to do 2 Ethnicity The challenges and issues Lived experiences Leading change to racial equality The Diversity Project approach The CIPD perspective Five things to do 3 Age Challenges and issues Lived experiences Leading change to age equality The Diversity Project approach The CIPD perspective Five things to do 4 Ability Challenges and issues Lived experiences Leading change to ability equality The Diversity Project approach The CIPD perspective Five things to do 5 LGBT+ Challenges and issues Lived experiences Leading change to LGBT+ equality The Diversity Project approach The CIPD perspective Five things to do 6 Smart Working Challenges and issues Leading change to smart working Lived experience The Diversity Project approach Five things to do 7 The Diversity Project The Diversity Project's Manifesto for Change The investment and savings industry perspective 8 Build Back Better Ambidextrous leadership How to build back better Conclusion Appendix Notes The Author.