NEW 2nd Edition of the Black and White workbook! There has never been a more exciting-- or perilous-- time for Aging Services. With changing payment models on the horizon, government regulations always in flux, and consumer expectations constantly growing, Aging Services organizations must constantly evolve and improve in order to survive. Lean for Long-Term Care and Aging Services is an invaluable guide for nursing homes, assisted living communities, senior housing, home care, and any other organization focused on providing care and services to older adults or those with disabilities. Lean is based on the popular Toyota Production System, and is quickly becoming the standard methodology for improvement in healthcare. By focusing on customer needs and continuously improving performance while reducing waste, Lean can offer breakthrough results to your organization. As both a primer and workbook, Lean for Long-Term Care and Aging Services offers an overview of Lean philosophy and methodology, along with a variety of ready-to-use tools, guides and assessments to jumpstart your quality improvement program, reduce waste in your organization, and enable you to better serve your residents or clients. Learn how to set your organization apart with innovative management practices and a relentless pursuit of doing good work better.