Introduction by Tom Butler-Bowdon xi How to Win Friends and Influence People xxxiii Introduction: "A Short-Cut to Distinction," by Lowell Thomas xxxv Preface: "How This Book Was Written--And Why," by Dale Carnegie liii Part One Fundamental Techniques In Handling People 1 Chapter 1 "If You Want to Gather Honey, Don't Kick Over the Beehive" 3 Chapter 2 The Big Secret of Dealing With People 19 Chapter 3 "He Who Can Do This Has the Whole World With Him--He Who Cannot Walks A Lonely Way" 35 Nine Suggestions on How to Get the Most Out of this Book 57 Part Two Six Ways To Make People Like You 65 Chapter 1 Do This And You'll Be Welcome Anywhere 67 Chapter 2 A Simple Way to Make A Good First Impression 83 Chapter 3 If You Don't Do This, You are Headed for Trouble 93 Chapter 4 An Easy Way to Become A Good Conversationalist 105 Chapter 5 How to Interest People 119 Chapter 6 How to Make People Like You Instantly 125 In A Nutshell 143 Part Three TWELVE WAYS TO WIN PEOPLE To Your Way of Thinking 145 Chapter 1 You Can't Win An Argument 147 Chapter 2 A Sure Way of Making Enemies-- and How to Avoid it 157 Chapter 3 If You're Wrong, Admit it 173 Chapter 4 The High Road to A Man's Reason 183 Chapter 5 The Secret of Socrates 197 Chapter 6 The Safety Valve in Handling Complaints 205 Chapter 7 How to Get Co- Operation 213 Chapter 8 A Formula that Will Work Wonders For You 223 Chapter 9 What Everybody Wants 229 Chapter 10 An Appeal that Everybody Likes 239 Chapter 11 The Movies Do it. Radio Does it. Why Don't You Do it? 247 Chapter 12 When Nothing Else Works, Try This 253 In A Nutshell 257 Part Four Nine WAYS TO CHANGE PEOPLE Without Giving Offence Or Arousing Resentment 259 Chapter 1 If You Must Find Fault, this is the Way to Begin 261 Chapter 2 How to Criticize-- and Not Be Hated For it 269 Chapter 3 Talk About Your Own Mistakes First 273 Chapter 4 No One Likes to Take Orders 279 Chapter 5 Let The Other Man Save His Face 281 Chapter 6 How to Spur Men on to Success 285 Chapter 7 Give The Dog A Good Name 291 Chapter 8 Make The Fault Seem Easy to Correct 295 Chapter 9 Making People Glad to Do What You Want 299 In A Nutshell 305 Part Five Letters That Produced Miraculous Results 307 Part Six Seven Rules For Making Your Home Life Happier 321 Chapter 1 How to Dig Your Marital Grave in The Quickest Possible Way 323 Chapter 2 Love and Let Live 333 Chapter 3 Do This and You'll Be Looking Up The Time- Tables to Reno 337 Chapter 4 A Quick Way to Make Everybody Happy 343 Chapter 5 They Mean So Much to A Woman 347 Chapter 6 If You Want to Be Happy, Don't Neglect This One 351 Chapter 7 Don't Be A "Marriage Illiterate" 357 In A Nutshell 363.