For years intelligence analysis has followed a decision-making process that is hierarchical in nature and linear in flow, wherein analysts are insulated from valuable and critical feedback. It's a model that no longer makes sense for today's world. Analysts in all fields work in an environment dramatically changed by technology and greatly impacted by new, politically-charged considerations. A flatter, horizontal, networked solution has proven to be much more effective. In his ground-breaking book, Dr. Robert Clark addresses this crucial shift in focus with clear, straightforward instructions on the advantages of a collaborative, target-centric process that fully attends to the needs of the customer.