Glossary PART I: THE KNOWLEDGE BASE OF ORGANISATIONAL BEHAVIOUR. Introduction. 1. The scope of organisational behaviour. Organisational Structuring. 2. Organisational structuring I - basic issues and classical responses. 3.

Organisational structuring II - contingency and other approaches. 4. Organisation structuring: the human aspects. Individuals in organisations. 5. The individual at work - physical characteristics, skills and personality. 6. Individual perceptions, personal values and attitudes.

7. Motivation, job satisfaction and performance. 8. Learning styles and achievement. Groups at Work. 9. Groups and group behaviour. 10.

Decision-making and communication in groups. 11. Leadership and power in organisations. 12. Stress and conflict in organisations. 13. Organisational culture. Organisational change.

14. Organisational change and development. 15. Designing work and jobs. 16. Human resource management, personnel policies and organisational behaviour. 17. Organisational behaviour and strategic management.

18. International aspects of organisational behaviour. PART II: THE WORKBOOK. Questions and Scenarios on Aspects of Organisational Behaviour. PART III: CASE STUDIES IN ORGANISATIONAL BEHAVIOUR. Index.