Communicate effectively with your patients so you can provide optimal care This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills as well as more advanced skills for managing more complex problems. The Three Function Approach-"Build the Relationship," "Assess and Understand," and "Collaborate for Management" offers a well-defined set of 30 pragmatic and evidence-based skills that can be readily demonstrated, practiced and mastered, making it an ideal learning tool for beginners as well as more experienced healthcare professionals. Learn to translate your interviews into medical records and present your findings to a medical team with a new chapter on "Presentation and Documentation." Effectively meet a full range of communication challenges including culturally competent medical interviewing, sexual issues, family interviewing, interviewing elderly patients, sharing and breaking bad news, managing chronic illness, and communicating with the psychotic patient. Get the skills you need now with new chapters covering advanced topics and applications including "Disclosure of Medical Errors and Apology," "Health Literacy," "Alcohol and Risky Drinking," "Stepped Care Advanced Skills for Action Planning (SAAP)," and a substantial revision of the final chapter on "Integrating Structure and Function." Quickly review information with summary tables, boxes, bulleted lists, and highlighted sample dialogues with annotations of skills used. Get access on the go with the fully searchable text online at studentconsult.com.

Purchase of the book includes cost-free access to an interactive learner-directed web-based learning module on Brief Action Planning (BAP) - a core component of Function Three. Activate at studentconsuIt.com, Study smart Register and activate this title at studentconsult.com. Access the FULL TEXT ONLINE and much more Look for your registration and activation instructions on the inside front cover Book jacket.