The importance of the programs so vividly described in this important book-what they stand for, what they have accomplished, what it takes to make them work-cannot be overstated. Besides the powerful narrations of 'ordinary people' confronting very real and human situations, their accounts describe effective strategies that work, even in the most difficult situations. The verification of how actual change can take place at the grass-roots level is especially relevant in this post-September 11 era. --Edward J. Eckenfels,#xA0;Emeritus Professor, Rush Medical College.