** Chapter - 01: An introduction to business continuity and resilience; * Section - 01: Core principles of business continuity and resilience; ** Chapter - 02: The evolution of resilience; ** Chapter - 03: What can we learn from international standards?; ** Chapter - 04: How business continuity and resilience differs between industries; ** Chapter - 05: Comparing incident management, crisis management and business continuity; ** Chapter - 06: Good practice in crisis response; ** Chapter - 07: Lessons from the permacrisis; * Section - 02: Guidance on delivering an effective business continuity capability; ** Chapter - 08: Gaining and maintaining the attention of the board; ** Chapter - 09: Developing the governance and implementing resources; ** Chapter - 10: Delivering the BIA and determining recovery strategies; ** Chapter - 11: Writing plans and procedures; ** Chapter - 12: Training and exercising; ** Chapter - 13: Why supply chain resilience must change; ** Chapter - 14: How to improve your supply chain resilience; ** Chapter - 15: Reviewing, auditing and improving recovery operations; ** Chapter - 16: Improving the efficiency and quality of business continuity programmes with AI; * Section - 03: Templates and checklists; ** Chapter - 17: Crisis management plan contents and tips for completion; ** Chapter - 18: Incident response templates; ** Chapter - 19: Business continuity assurance scorecard; ** Chapter - 20: Critical supplier assessment; ** Chapter - 21: Business continuity maturity model; ** Chapter - 22: ISO 22301 checklist.