This new edition has been comprehensively updated to includenew information on the latest clinical evidence, nationalguidelines, and from the recent medical literature:

* all existing cases have been revised
* many new cases have been added, including telephoneconsultation, home visit, dealing with a patient with a hearingimpairment, and a consultation with more than one person
* the key national guidelines have been summarised withinthe appropriate case

The first two editions have helped thousands of candidatesthrough the CSA exam in the last 6 years. The original approach hastherefore been retained so the book continues to offer readers a concise'need-to-know' guide to passing the CSA, with the emphasis on successfullycompleting a case in the allotted ten minutes using a structuredconsultation framework that works.

The aim of the book is to leave exam candidates with moretime to concentrate on passing the CSA exam itself.