"This simple and compelling book is a gift to those of us who have wrestled with the relationship between simple ideas and the complexity inherent in a modern enterprise. Managing and growing a business is a hard thing, with progress often hindered by unseen forces. Finally, we have a guide that introduces system thinking, thereby demystifying the management process and helping you see your entire situation and a clear path forward." Eric DeanCEO, Whereoware "Willy takes the powerful but complex discipline of systems thinking, lays it bare for everyone to see and comprehend through real and practical examples. He helps readers understand that systems invariably comprise and touch every activity and part of the enterprise and not understanding them can lead to devastating results." Lance Drummond Executive in Residence Christopher Newport University, Luter School of Business Board Member Freddie Mac Retired Executive Vice President, Operations and Technology, TD Canada Trust.