Chapter 1: Talk Cards and Talk Games What are "Talk Cards," and how do we play and win "Talk Card" games? Chapter 2: Language Card Games What are the fundamental principles of language that impact the cards we play and how we play them? Chapter 3: Social Identity Card Games Identity is a key element that drives the choice of cards we play. Chapter 4: Relationship Card Games How can we sort out our friend, sibling, spouse and professional cards to better play and win our complex relationship games? Chapter 5: Socialization Card Games We select cards that we need to fit into various groups. What are the cards we pick to fit into our social and professional groups, and how do we play those games? Chapter 6: Culture Card Games A big guide for how we select topics and craft our style in playing cards is our cultural orientation. What is culture and how does it influence our card play? Chapter 7: Persuasion Card Games Sometimes the goal of playing cards is to persuade or influence the other to comply with a request. Chapter 8: Conflict Card Games Conflict Games are difficult because they can involve multiple, often incompatible cards that are "over played" and result in unsatisfying outcomes. How do we play these games more effectively to succeed in the Conflict Game? Chapter 9: Coordination Card Games When we start to use social networks in groups and ultimately coordinate to solve problems, what kinds of cards are most appropriate? Chapter 10: Decision-Making Card Games Making effective decisions is a function of collecting information, using it to create a thorough understanding of the problem, developing options to address the problems, then selecting and implementing the best options. Success inactivating this process in a group hinges on your ability to play the right talk cards at the right time. Chapter 11: Leadership Card Games Leadership is all about creating cards capable of providing vision and direction to groups and organizations.
Topics and styles on these cards must expand to meet the challenges. Chapter 12: Diffusion of Innovation Card Games Change is difficult for most people in most organizations. Following the diffusion process by playing the right card, using the right media at the right time is the key to successful change. Chapter 13: Media Learning Card Games Focusing on how the media educate people, this chapter addresses the media card. How do the media structure their cards to indirectly and directly educate their audiences? Chapter 14: Entertainment Card Games Entertainment is designed to stimulate emotions to help people escape. Thus, topics and styles of entertainment messages must be structured to get the audience excited and panting for more. Chapter 15: Course Assignments Chapter 16: The Art of Public Speaking The art of public speaking is about connecting with people to make sure that your ideas are understood clearly and persuasively.