List of Tables List of Figures Foreword by Daniel T Jones The Authors Preface 01 An introduction Why the supply chain? Tesco's core purpose Alignment behind purpose Corporate discipline Better, simpler, cheaper Debunking conventional business thinking myths Book structure 02 Tesco past and present Tesco's past: 1-the early years Tesco's past: 2-leading the development of self-service and supermarket shopping Tesco's past: era 3-continuous and multi-directional expansion Tesco's past: era 4-more challenging times-refocusing the business Tesco-the present day 03 Tesco and strategy: Managing the what, why and how Tesco's strategic approach Conclusion-the Leahy era Evolution or revolution in Tesco's strategic approach A vision for Tesco 04 Customer insight, to drive the Tesco supply chain What is customer value? Customer value in grocery shopping How Tesco defines customer value 05 Lean and the Tesco supply chain: Mastering the supply chain Background Tesco's supply chain improvement 06 Tesco and continuous improvement: Debunking seven myths of conventional business thinking What sets Tesco apart? How Tesco has defied conventional wisdom 07 Current challenges: Aligning corporate and supply chain strategies to a changing macro environment The changing macro external environment Impacts stemming from changes in the external trading environment Redefining system purpose What does this mean for the Tesco supply chain strategy? 08 Conclusions Appendix 1 World of Retail retailer data-store sales and profits for retailers that operate UK food stores Appendix 2 World of Retail retailer data-store numbers summary for food retailers that operate UK stores Appendix 3 Number of stores by territory for food retailers that operate UK food stores Appendix 4 Tesco innovations as it moves into international territories Appendix 5 Tesco CSR reporting-standstill summary of 2013/14 performance: three ambitions and four essentials Appendix 6 Evolution of Tesco corporate social responsibility (CSR) reporting 1999-2014 Appendix 7 Tesco key events timeline References Index.