Dr. Robert S. Fleming, a professor of management at Rowan University, is a highly respected researcher, author, instructor, conference speaker, and consultant within the fire and emergency services. A former fire chief, he has been actively involved in fire and emergency services administration for more than 39 years. He has served as a chief officer in three fire departments, currently holding the rank of Battalion Chief, Training and Professional Development, in the Goshen Fire Company, West Chester, Pennsylvania. Dr. Fleming has contributed to all of the major fire service publications, has developed and presented numerous management and officer development programs for the Fire and Emergency Television Network (FETN), arid has delivered sessions on fire and emergency services administration and fire officer development at the major fire service conferences. He is the author of Effective Fire and Emergency Services Administration (Fire Engineering, 2010).