Contents PrefaceAcknowledgments Human Capital: From Promise to Reality Global Human Capital: A World of Wealth Human Capital Appraisal: A Five-Square Approach Clarification: Defining the People Impact of Business Strategy Assessment: Measuring the Fit, Cost, and Value of Current Human Capital Programs Design: Creating New Programs for Human Capital Implementation: Making Human Capital Programs Work Monitoring: Tracking Human Capital Initiatives Against Strategy Assessing Human Capital Fit: Strategies for All Seasons Assessing Human Capital Cost: New Frontiers Assessing Human Capital Value: The Ultimate Question Human Capital: The Road Ahead EpilogueAppendixes Case Studies Implementation Worksheets for Twelve Initiatives Pensions: Strategic, Best Practice, and Market Fit Pensions: Cost Analysis Pensions: Fit-Cost-Value (FCV) Report and Recommendations Arthur Andersen's Worldwide Human Capital GlossaryBibliographyIndex About the Authors.
Delivering on the Promise : How to Attract, Manage and Retain Human Capital