Introduction.  1. Guarding the Guardians.  2. Chile: The Denial of Police Violence  3. Explaining an "Unexpected" Legal Reform in Chile  4. Argentina: Strong Advocacy Groups, Fluctuating Influence  5. Dealing with a Corporate Police Force in Argentina.

  6. Contesting the Iron Fist.  Appendix One: Chile: Government's Reactions Toward International and Local Reports.  Appendix Two: Testing Social Groups' Responsiveness.  Appendix Three: Argentina: Selected Cases of Corruption.