Part One--FoundationsChapter 1. Introducing Intercultural CommunicationMaking Intercultural ConnectionsThe Culture/Communication InterfaceCulture Is Layered: Cultures Within CulturesExplore Cultural Dimensions in ActionCulture, Technology, and the Concept of CommunityChapter 2. Identity And Cultural AwarenessKeys to Understanding Identity across CulturesThe Nature of IdentityIntersectionality and Identity: Paradigms, Contradictions, and ContrastsIdentities in ActionCreative Tips for Preparing to Communicate InterculturallyPart Two--Cultural CodesChapter 3. Verbal Communication and CultureCreative Tips for Demonstrating Identity AwarenessUnderstanding the Verbal Code: Cultural Building BlocksCultural Preferences and Communication Style: Language and Culture Are IntertwinedThe Word, Thought, and Behavior ConnectionThe Power of Words to Popularize and Mislead, Polarize, and PoliticizeCreative Tips for Improving Verbal Communication Across CulturesChapter 4. Nonverbal Communication and Culture: Beyond WordsCharacteristics and Functions of Nonverbal MessagesNonverbal Codes and Cultural Variations: KinesicsNonverbal Codes and Cultural Variations: Vocalics and ProxemicsThere''s More: Appearance, Clothing and Artifacts, Color, Time, Touch, Smell, and Truth-Telling CuesCreative Tips for Using Nonverbal Cues to Enhance Intercultural CommunicationPart Three--Cultural Values and PatternsChapter 5. Understanding Cultural Variability: Patterns, Values and BehaviorExploring the Contested Zones of Culture: Attitudes, Beliefs, Values, and Frameworks for Intercultural InteractionExploring Three Classic Cultural Orientation ModelsFurther Explorations Into the Culture and Behavior InterfaceTwo Efforts to Improve Cultural ClassificationLooking More Closely at US American ValuesCreative Tips for Using Value OrientationsPart Four--Intercultural Relationship BuildingChapter 6: Intercultural Relationships: Person to PersonExpressing Culture in RelationshipsRelationship DynamicsRelationship Development and ClosenessRomantic and Family RelationshipsCreative Tips for Developing Meaningful Intercultural RelationshipsChapter 7: Race and Intergroup RelationshipsRace, Racism, and Critical Race TheoryActing On and Communicating about Race, Skin Color, and "Karens"Racism Is Global and Personal and Precipitates ConflictsPrivilege and RaceThe Role of Alliance Building in Improving Intergroup RelationshipsCreative Tips for Removing Race-Based BarriersChapter 8: Gender, Sexuality, and CultureSex, Gender, Gendered Communication, and Gender IdentityGender and Sexuality Effects on Verbal MessagingGender and Sexuality Effects on Nonverbal MessagingThe Global Status of Women, Feminism, and Nonconforming Gender and Sexual IdentitiesCreative Tips for Navigating the Gender, Sexuality, and Culture ConnectionChapter 9. Navigating Intercultural ConflictExploring the Nature of ConflictIndividual and Cultural Differences in Approaching ConflictHow Cultural Values Affect Conflict ManagementHandling Conflict in the Virtual DimensionCreative Tips for Navigating Intercultural ConflictChapter 10. Immigration, Empathy, And Communication: The Transitioning ConnectionThe Migration ExperienceHistorical Background: Looking at the Waxes and Wanes of MigrationPreparing to Meet Immigration ChallengesFacilitating Intercultural Communication About ImmigrationWhat Is Cultural Empathy?Creative Tips for Applying Cultural EmpathyPart Five--Applied Dimensions of Intercultural CommunicationChapter 11.

Professional Contexts: Intercultural Communication In Business, Education, And HealthCultural Context MattersWhat Is Business Life Like Globally?Communicating Education Across CulturesIntercultural Communication and Health CareCreative Tips for Using Cultural Knowledge in Applied SettingsChapter 12. Media And Culture: The Pop-Culture MixConsuming Cultural Representations: Viewing the World Through a Mediated LensCultural Imperialism and DiversitySocial Media Apps: Digital Representations Across Boundaries and BordersWho Is in Control?Creative Tips for Using Media Literacy to Assess Media MisrepresentationsChapter 13. Future-Telling: Reimagining the Role of Intercultural CommunicatorIt''s Time to Apply What You KnowRecognize and Overcome Barriers to Social Justice and AdvocacyApply Skills to Break Down BarriersMeet Intercultural Challenges with an Inquisitive Mind and EmpathyPass It Forward: Promote Intercultural CompetenceCreative Tips for Envisioning a Better Future.