AcknowledgementsPreface: Our history - a very short versionPART ONE: UNDERSTANDING URBAN PESTS AND THEIR MANAGEMENTAn overview of urban pest managementHumans and their pestsClassi?cation and naming of insects and other animalsThe major insect ordersInsect structure and functionInsect growth and metamorphosisPART TWO: THE URBAN PESTSTrees become timberTermitesTimber borersFungal decay in timberLesser-known pests of timber in serviceOther insect pests of homes, commerce, industry and accommodation Spiders, mites, ticks and related arthropodsVertebrate pestsLesser urban pestsQuarantine mattersUnderstanding pesticidesPART THREE: INTO THE ARENAApplication of pesticides - procedures and equipmentSafetyInspecting for timber pestsStarting in businessAppendix I Glossary of timber and building termsAppendix II Illustrated guide to building termsAppendix III Collection and preservation of insects and other pestsAppendix IV Resources and informationIndex.