List of Figures xiii Foreword xv Author's Note xxi Introduction 1 PART ONE UNLEASHING THE POWER OF ME 9 Chapter 1 Be Authentic 11 Look in the Mirror 12 Use Mirrors to Tell the Truth 13 Know Who You Are Not 14 Know Who You Are 15 Make Business Integrity a Competitive Edge 16 Be Inspired 18 Be Humble 19 Take Charge, and Don't Play the Victim 21 Take Ownership, Shun the Blame Game 22 Deal with What Stares You in the Face 23 Chapter 2 Be Purposeful 27 Use the Rule of 3s 28 Use the Power Trident 29 Enter the Discomfort Zone 31 Practice Active Learning 34 Go Global 36 Build Competence in Emerging Markets 39 Make Decisions with Less-than-Perfect Information 41 Embrace Challenges 42 Reinvent Yourself and Your Environment 45 Chapter 3 Be Connected 51 Connect and Align 52 Take Early Action Steps 56 Value EQ as Much as IQ 58 Respect Your Boss's Position 62 Tune In 63 Practice Active Listening 65 Build Information Fluidity 66 Build Partnering Skills 67 Plug Into the Power Grid 69 Grow Every Sector of Life 70 PART TWO UNLEASHING THE POWER OF WE 73 Chapter 4 Keep Leading 75 Develop the Power Triangle 76 Put People First 78 Assess and Develop People 80 Champion the Innovators 83 Use the Knockout System When Evaluating Senior Executives 85 Work on the Products 88 Work on the Processes 90 Drive Engines of Innovation 93 Work like a Small Company in a Big Company 96 Chapter 5 Role Model Your Expectations 99 Deploy the Leadership Quartet Strategies 100 Earn Trust by Measuring the Trust Index 127 Earn Trust with the Frontlines 129 Earn Trust with Customers 133 Earn Trust with the Lawmakers 134 Earn Trust by Focusing on Long-Term Value Creation 136 Earn Trust in Mergers and Acquisitions 137 Earn Trust by Making the Tough Calls 140 Chapter 6 Keep Winning 143 Use the Power Tool 144 Drive the Virtuous Spiral Upward 145 Link Strategy with Execution 150 Keep It Simple, Keep It Steady 151 Make Priorities, Allocate Resources 152 Make the Strategy Executable 155 Build an Attitude of Urgency 157 Keep a Cool Head When the Discomfort Zone Finds You 158 Power Up the Board 159 Once the Strategy Is Clear, Make Execution the Strategy 162 Multiply the Power 163 Conclusion: What Keeps the Wheel Turning 167 Change-Leadership Takeaways 169 Afterword 171 Appendix A: Serial Success--Playbook Summary 175 Appendix B: The Concepts Behind My Playbook 177 Appendix C: Values Matter 179 Appendix D: Bausch + Lomb's Rating System Descriptors 181 Appendix E: Guidelines for Expat Managers 183 Appendix F: Stepping-Stones to Transformation 185 Acknowledgments 187 About the Author 189 Index 191.