Making Everything Easier!Credit & Collections Kit for DummiesLearn to:Build a better rapport with customers and improve cash flowCollect from late or slow-paying customersWork efficiently with scripts, templates, and spreadsheets on the CDSteven A. HarmsPartner, Muller, Muller, Richmond, Harms & MyersAaron LarsonAttorneyYour hands-on guide to efficient, effective collection methodsNeed to implement credit and collections policies that work? This authoritative, easy-to-follow guide gives you the strategies you need to convert your accounts into cash. From extending credit to proactively managing customers' payments to transitioning to collections, you'll get the tools to ensure your methods are both effective and legal.Establish good credit and billing practices - develop sound policies, carefully extend credit, keep good customers happy, and spot trouble early onTransition from billing to collections - increase pressure through written communications and phone calls when your customer turns into your debtorStep up collection efforts - locate hard-to-find debtors and their assets, bring in outside professionals, and deal with insufficient funds checksTake a hard line with your debtor - get the tools and information you need to move forward with litigation, with or without an attorneyKnow your legal rights - see how to avoid being sued by your debtor and find specifics on state and local lawsBonus CD IncludesMore than 60 customizable forms, letters, and spreadsheets in Word and Excel formats to help your business run smoothlySee the CD appendix for details and complete system requirements.Open the book and find:Practical advice from seasoned credit professionalsPlain-English explanations of legal jargonYour rights and duties in collectionsA quick contract law referenceWays to overcome disputes (both real and phony)Strategies for avoiding common credit and collection problemsHints for writing a new credit applicationTips for improving your cash flowHelpful online resources.