Whatever your degree of prior knowledge, this 28-day course will put you on the path to business success. It includes four tried-and-tested titles - 'Successful Selling in a Week'; 'Key Account Management in a Week'; 'Successful Customer Care in a Week'; 'Successful Negotiation in a Week'. Each day of the course is packed with proven and practical advice, and is rounded off by a quiz which helps you ensure you have understood the key areas.