Robert Heller is a leading authority on management consulting. He was the founding editor of Management Today and supervised the launch of a number of highly successful magazines including Campaign and Computing. He is the author of many acclaimed, worldwide bestselling books. Tim Hindle is founder of the London-based business language consultancy Working Words. He was a contributor to The Economist for 25 years and was editor of EuroBusiness in the 1990s. As editorial consultant and author he has produced a number of titles including Pocket Manager and Guide to Management Ideas.