About the author Acknowledgements Dedications Introduction CHAPTER 1 . Background to Person-Centered Care theory D: Dementia P: Personality B: Biography H: Health status N: Neurological impairment S: Social psychology Conclusion CHAPTER 2 . Malignant Social Psychology (MSP) - Behaviours that threaten dignity and respect Kitwood''s Malignant Social Psychology Examples of Kitwood''s MSP that threaten dignity in care homes Treachery Disempowerment Infantilisation Labelling Banishment Objectification Withholding Accusation Invalidation Outpacing Imposition Disparagement Disruption Mockery Stigmatisation Ignoring CHAPTER 3. Positive Person Work (PPW) - Behaviours that promote dignity Celebration Collaboration Creation Facilitation Holding Negotiation Play Recognition Relaxation Timelation Validation CHAPTER 4 . Person-Centered models in dementia The VIPS framework in dementia care Key elements of the VIPS framework V: Valuing People I: Individualised Care P: Personal Perspectives S: Social Environment The "Feelings Matter Most" Model The Eight Key Attributes Behavioural Stages Model of Care Unique Life-World-Environment: Model of Dementia Care The person''s unique life The person''s unique world The person''s unique environment Summary CHAPTER 5. Experiences of the person with dementia and how it affects them The temporal lobes Frontal lobes Parietal lobes Occipital lobes The brain stem The cerebellum Summary of how dementia affects the person CHAPTER 6. Different stages and types of dementia Mild dementia Moderate dementia Advanced dementia Different types of dementia Alzheimer''s type dementia Experiences of people with Alzheimer''s type dementia Vascular dementia Dementia of Lewy bodies (DLB) Frontal-temporal lobe dementia Aids related dementia Creutzfeldt Jacob Disease (CJD) Types of CJD Alcohol related dementia CHAPTER 7 . Implementing person-centered communication Behaviour as a form of communication Meeting the emotional needs of people with dementia The importance of focusing on emotional needs Emotional needs and significant memories The response of health and social care staff Communication that focuses on feelings and emotions Summary on communication CHAPTER 8.

Managing behaviours that challenge Definition of behaviors that challenge Five main categories of causes of behaviors that challenge Different types of behaviors that challenge ''See the person first, not the behaviour'' approach Using person-centred strategies to deal with behaviours that challenge Example: Managing behaviour within an acute ward Example: Managing behaviour within a care home Example: Managing behaviours within person''s own home Summary on managing behaviours that challenge CHAPTER 9 . Designing environments that enable Experiences of people with dementia and the environment Key issues to consider when designing a dementia care environment The environment needs fewer restrictions Provide a sense of belonging Provide the need for inclusion Provide a sense of purpose Provide the need for a unique identity Designing the environment - the initial phase Physical environment and social interaction What does a home-like environment involve Physical environments that disable Examples of colour schemes and textures to avoid Environments that enable with good colour contrast Examples of good colour contrast in significant areas Environments that meet emotional and social needs Summary on designing environments that enable CHAPTER 10. Maintaining meaningful activities The purpose of activities The activity coordinator: myths surrounding this role Structured versus unstructured activities Impact of dementia on activities The environment and activities The power of human interaction Activities should meet the emotional needs of people with dementia Activities led by the person with dementia The importance of everyday activities Example: How activities can meet emotional needs Example: How activities can be unstructured Example: How activities can be individualised Example: How activities can be meaningful Summary on maintaining activities CHAPTER 11. Conclusion.