1. What's up? (Jobs, Emails)2. Tell me about it (Specifications, Features and benefits)3. What's next? (Giving instructions, Mechanisms)4. How's it done? (Describing fixes, Explaining processes)5. Where are you? (Welcoming visitors, Tracking)6. Looking ahead (Planning, Making comparisons)7. Can you explain (Rules and regulations, Equipment documentation)8.

Take care (Causes and results, Reporting accidents)9. Let's imagine (Materials, Inventions)10. What's cooking (Explaining how, Making conversation)11. What do you think? (Making predictions, Weighing alternatives)12. What's the problem? (Handling complaints, Describing damage)13. What have you done? (Skills and experience, Reporting progress)14. What's that exactly? (Technical writing, Measurements and conversions)15. Where does it go? (Describing location, Getting organized)16.

To be precise (Being concise, Text abbreviations, Identifying parts)17. What's gone wrong? (Organizing schedules, Faults and hazards)18. What are the chances? (Security, Discussing risks)Information FileIrregular VerbsNumbersBritish and American EnglishListening Script.