Foreword Preface Acknowledgements About the Author List of Abbreviations Chapter 1 Accounting for strategic management: introduction and the conceptual framework Chapter 2 Vision, mission, goals, objectives and strategy typology Chapter 3 The basics of management control Chapter 4 Cost allocation and activity-based costing and activity-based management Chapter 5 Advanced manufacturing technology, JIT, target costing and product life-cycle costing Chapter 6 Quality costing, total quality management and management accounting systems Chapter 7 Value-chain analysis and accounting Chapter 8 Customer profitability analysis/customer accounting Chapter 9 Competitor analysis/competitor accounting Chapter 10 Responsibility accounting, financial performance measures, and transfer prices Chapter 11 Measuring non-financial performance Chapter 12 The balanced scorecard Chapter 13 Benchmarking analysis and management accounting Chapter 14 Incentive plans Chapter 15 Public sector management accounting and controls Case studies A The Boeing Company B MosCo, Inc C Cost centre management at Air Command D Target costing: when accounting and marketing collide E Using EVA at OutSource, Inc F Dialysis Clinic, Inc G Tempest, Inc H East River Manufacturing I Precision System, Inc References Index.