'One of our most important public intellectuals' Richard North Patterson Confidence lies at the heart of civilization. Everything about an economy, a society, an organization or a team depends on it. Every step we take, every investment we make is based on whether we can trust ourselves, and others, to accomplish what has been promised. Confidence determines whether our steps are tiny and tentative or big and bold. Using new company case studies and new leaders taken from a survey (conducted by the author) of over 1000 companies, Rosabeth Moss Kanter identifies the patterns distinguishing the dynamics of failure and success in a variety of different arenas ranging from private organizations and businesses to high schools and governments. Key issues: · The origins and consequences of confidence · The dynamics of growth and decline and how success and failure become self-fulfilling prophecies · The essential task of leaders which is to build, restore, or maintain confidence Praise for Rosabeth Moss Kanter: 'Harvard Business School Professor Kanter is the Eartha Kitt of change-management gurus. Just when you think the grand dame has taken her final bow, she comes bounding back onto the scene with a new act that's … shrewd and insightful.' Amazon.

co.uk Author Biography: Currently the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School, Dr Rosabeth Moss Kanter has written twelve books on business and social issues. She is considered one of the most important living business gurus.