Preface xv 1 Introduction to Innovation Project Management 1 Introduction 1 Definitions for Innovation 2 The Business Need 4 Innovation Literature 6 Project Management Literature 7 Innovation Benchmarking 8 Value: The Missing Link 10 Innovation Targeting 12 Timeline for Innovation Targeting 13 Innovation in Small Companies 14 Seven Critical Dimensions for Scaling Project Management Innovation 14 Implications and Issues for Project Managers and Innovation Personnel 16 2 Types of Innovation 19 Introduction 19 Continuous Versus Discontinuous Innovation 20 Incremental Versus Radical Innovation 21 Understanding Innovation Differences 22 Incremental Innovation Versus New Product Development 23 Product Development Innovation Categories 23 Closed and Open Innovation 25 Crowdsourcing 27 Co-Creation Innovation 29 Open Innovation in Action: Airbus and Co-creation Partnerships 35 Value (Or Value-Driven) Innovation 37 Agile Innovation 38 Agile Innovation in Action: Deloitte 40 Government Innovation 47 Financial Innovation 50 Healthcare Innovation 51 Brand Innovation 53 Sustainable Innovation 53 Humanitarian/Social Innovation 54 Social Innovation in Action: Hitachi 55 educational Innovation 57 Manufacturing Innovation 58 A Case Study 60 Nontechnical Innovation in Action 60 Other Categories of Innovation 62 Role of the Board of Directors 66 Finding an Innovation Project Sponsor 66 Implications and Issues for Project Managers and Innovation Personnel 67 3 Innovation and Strategic Planning 69 Introduction 69 Role of the Innovation Project Manager in Strategic Planning 70 Role of the Portfolio PMO 70 Business Impact Analysis 71 Innovation Maturity Models 71 Types of Strategies 73 Role of Innovation in Strategic Planning 74 Role of Marketing in Strategic Innovation Planning 75 Product Portfolio Analysis 76 Identifying Core Competencies Using SWOT Analysis 82 Innovation Project Management Competency Models in Action: eli Lilly 84 Marketing''s Involvement with Innovation Project Managers 95 Product Life Cycles 97 Classification of R&D Projects 97 Research Versus Development 98 The Research and Development Ratio 99 Offensive Versus Defensive Innovation 100 Modeling the R&D Planning Function 101 Priority Setting 105 Contract R&D 107 Nondisclosure Agreements, Secrecy Agreements, and Confidentiality Agreements 108 Government Influence 108 Sources for Innovation Technology 109 Sources of Ideas 110 The Project Manager''s Role in Developing Innovation Skills and Ideas in People 112 establishing a Project Selection Criteria 114 Project Selection Issues 115 economic evaluation of Projects 116 Role of the Project Manager in Project Selection 119 Project Selection and Politics 124 Project Readjustments 126 Project Termination 127 Implications and Issues for Project Managers and Innovation Personnel 127 4 Innovation Tools and Processes 129 Introduction 129 New Product Development 130 The Fuzzy Front end 131 Prioritizing Product Features 133 Line of Sight 134 Misalignment Issues 135 Risk Management 137 The Innovation Culture 140 Innovation Functional Units 145 Innovative Cultures and Corporate Leadership 145 Idea Generation 146 Spinoff Innovations 147 Understanding Reward Systems 148 Innovation Leadership in Action: Medtronic 149 IPM Skills Needed 152 Design Thinking 155 Brainstorming 157 Whiteboarding 163 Mind Maps 163 Active Listening 165 Pitching the Innovation 167 Cognitive Biases 167 Prototypes 168 Creativity and Innovation Fears 170 Innovation Governance 170 Corporate Innovation Governance Risks 171 Transformational Governance 174 Balanced Scorecard 175 Strategy Maps 176 Innovation Portfolio Management 177 Innovation Sponsorship 179 The Innovation Team 180 Virtual Versus Co-Located Innovation Teams 181 Artificial Intelligence and IPM 182 The Need for PM 2.0 and PM 3.0 184 Implications and Issues for Project Managers and Innovation Personnel 187 5 From Traditional to Innovation Project Management Thinking 191 Introduction 191 Information Warehouses 193 Innovation Planning Overview 197 Innovation Methodologies 200 Methodology Gates 202 Innovation Assumptions 202 Validating the Objectives 204 Differing Views of the Project 206 Life-Cycle Phases 206 Life-Cycle Costing 210 Work Breakdown Structure 211 Budgeting 212 Scheduling 212 Scope Change Control 213 Technology Readiness Levels 214 Lean Project Management: Kanban 216 Communication 217 enabling Innovation Success in Solution Design and Delivery in Healthcare Business 218 Innovation in Action: Dubai Customs and the Accelerated exploratory Lab 229 Innovation in Action: Merck KGaA, Darmstadt, Germany 234 Innovation in Action: Repsol 237 Staffing Innovation Projects 241 Implications and Issues for Project Managers and Innovation Personnel 243 6 Innovation Management Software 245 Introduction 245 Origin and Benefits of Innovation Software 246 Software Innovation in Action: IdeaScale 248 Software Innovation in Action: Hype Innovation 251 Software and Open Innovation 260 Implications and Issues for Project Managers and Innovation Personnel 261 7 Value-based Innovation Project Management Metrics 263 Introduction 263 Value Over the Years 265 Value and Leadership 266 Combining Benefits and Value 268 Recognizing the Need for Value Metrics 269 The Need for effective Measurement Techniques 271 Measuring Intangible Assets 276 Customer / Stakeholder Impact on Value Metrics 278 Customer Value Management Programs 279 The Relationship between Project Management and Value 282 Creating an Innovation Project Management Baseline 284 Selecting the Right Metrics 286 The Failure of Traditional Metrics and KPIs 288 The Need for Value Metrics 288 Creating Value Metrics 289 Industry examples of Innovation Value Metrics 295 Alignment to Strategic Business Objectives 296 Metrics for Innovation Governance 298 Innovation Metrics in Action: InnovationLabs 299 The Dark Side of Innovation Metrics 309 establishing a Metrics Management Program 310 Implications and Issues for Project Managers and Innovation Personnel 312 8 Business Models 315 Introduction 315 From Project Manager to Designer 317 Business Models and Value 318 Business Model Characteristics 318 Strategic Partnerships 319 Business Intelligence 319 Skills for the Business Model Innovator 320 Business Model enhancements 322 Types of Business Models 324 Business Models and Strategic Alliances 326 Identifying Business Model Threats 327 Business Model Failure 328 Business Models and Lawsuits 328 Implications and Issues for Project Managers and Innovation Personnel 330 9 Disruptive Innovation 333 Introduction 333 early Understanding of Disruption 334 Innovation and the Business Model Disruption 335 Categories of Disruptive Innovations 337 The Dark Side of Disruptive Innovation 338 Using Integrated Product/Project Teams 339 Disruptive Innovation in Action 341 Implications and Issues for Project Managers and Innovation Personnel 342 10 Innovation Roadblocks 345 Introduction 345 The Failure of Success 346 One Size Fits All 346 Insufficient Line of Sight 346 Failing to Search for Ideas 347 Sense of Urgency 347 Working with Prima Donnas 347 Lack of Collaboration 348 Politics 348 Project Workloads 348 Intellectual Property Rights 348 Not Understanding the Relationship between Creativity and Innovation 349 Too Many Assumptions 350 Innovation Funding 350 Cash Flow and Financial Uncertainty 350 Control, Control, and Control 350 Analysis-Paralysis 351 Innovation in Action: Naviair 351 Innovation in Action: Overcoming the Roadblocks 363 11 Defining Innovation Success and Failure 367 Introduction 367 The Business Side of Traditional Project Success 368 Defining Project Success: The early Years 370 Redefining Project Success: Approaching the Twenty-First Century 371 Degrees of Success and Failure 372 Defining Success at the Beginning of the Project 374 The Role of Marketing in Defining Innovation Success 374 The Business Side of Innovation Success 377 Prioritization of the Success Factors 379 Innovation Project Success and Core Competencies 380 Innovation Project Success and Business Models 381 Causes of Innovation Project Failure 381 Identifying the Success and Failure Criteria 384 Post-Failure Success Analysis 385 Sensemaking 386 The Need for New Metrics 387 Learning from Failure 387 The Failure of Success 388 Con.