1. What is the User Engineering? 1.1 Who Are the User? 1.2 Universal Design and Accessibility 1.3 Diversity of User 1.4 User Centered Design 1.5 Core Concept of User Engineering 2. Usability and UX in the Context of Quality Characteristics 2.
1 The Concept of Usability 2.2 The Concept of UX 2.3 A Model of Quality Characteristics 2.4 Satisfaction 2.5 Conclusion 3. User and Artifacts 3.1 Artifact Evolution 3.2 Artifact Evolution Theory (AET) 4.
Design Process of User Engineering 4.1 Business Process and Design Process 4.2 Business Process for a Better UX 5. Understanding the User and the Context of Use 5.1 The User and the Context of Use 5.2 Basic Approach to the User and the Context of Use 5.3 Understanding and Specifying the Context of Use 6. Specifying Requirements 6.
1 Plan on the Artifact 6.2 Information about the Evolutionary Process of the Artifact 6.3 Information about the Actual User 6.4 Information about the Real Context of Use 6.5 General Scientific Facts on the Nature of Human Being 6.6 Information about the State-of-the-Art Technology 6.7 Various Constraints 6.8 Final Remark 7.
Generating Ideas 7.1 Design Thinking 7.2 Osborn''s Checklist 7.3 Power of Visualization 7.4 Jump from Reality 8. Creating the Design Solution 8.1 Designing Iteratively 8.2 Prototyping the Product 8.
3 Prototyping the Service 8.4 Design and Evaluation 9. Evaluating Usability 9.1 Evaluating the Designs against Requirements 9.2 Method for Usability Evaluation 9.3 Inspection Method 9.4 Usability Test 10. Evaluating UX 10.
1 Evaluation of UX and User Research 10.2 Methods for UX Evaluation 10.3 Long-Term Monitoring 11. Advanced Technology and User Engineering 11.1 Interaction Technology 11.2 Artificial Intelligence, IoT and Robot 12. Toward the Future 12.1 Innovative Prospect 12.
2 Conservative Prospect Bibliography of Use 5.1 The User and the Context of Use 5.2 Basic Approach to the User and the Context of Use 5.3 Understanding and Specifying the Context of Use 6. Specifying Requirements 6.1 Plan on the Artifact 6.2 Information about the Evolutionary Process of the Artifact 6.3 Information about the Actual User 6.
4 Information about the Real Context of Use 6.5 General Scientific Facts on the Nature of Human Being 6.6 Information about the State-of-the-Art Technology 6.7 Various Constraints 6.8 Final Remark 7. Generating Ideas 7.1 Design Thinking 7.2 Osborn''s Checklist 7.
3 Power of Visualization 7.4 Jump from Reality 8. Creating the Design Solution 8.1 Designing Iteratively 8.2 Prototyping the Product 8.3 Prototyping the Service 8.4 Design and Evaluation 9. Evaluating Usability 9.
1 Evaluating the Designs against Requirements 9.2 Method for Usability Evaluation 9.3 Inspection Method 9.4 Usability Test 10. Evaluating UX 10.1 Evaluation of UX and User Research 10.2 Methods for UX Evaluation 10.3 Long-Term Monitoring 11.
Advanced Technology and User Engineering 11.1 Interaction Technology 11.2 Artificial Intelligence, IoT and Robot 12. Toward the Future 12.1 Innovative Prospect 12.2 Conservative Prospect Bibliography >8.1 Designing Iteratively 8.2 Prototyping the Product 8.
3 Prototyping the Service 8.4 Design and Evaluation 9. Evaluating Usability 9.1 Evaluating the Designs against Requirements 9.2 Method for Usability Evaluation 9.3 Inspection Method 9.4 Usability Test 10. Evaluating UX 10.
1 Evaluation of UX and User Research 10.2 Methods for UX Evaluation 10.3 Long-Term Monitoring 11. Advanced Technology and User Engineering 11.1 Interaction Technology 11.2 Artificial Intelligence, IoT and Robot 12. Toward the Future 12.1 Innovative Prospect 12.
2 Conservative Prospect Bibliography.