Beginning of Business Ford''s Inspiration: The Steam-Powered Road Engine Clocks: The Inspiration for the Synchronized Moving Assembly Line Horses as a Wasteful Source of Transportation Ford on Nyet Engineers and Other Wet Blankets How Reciprocating Motion Eliminates Waste Material Selection in Design for Manufacturing What I Learned about Business Overcome Paradigms to Achieve Results Customer Satisfaction Is a Key Selling Point Stocks and Bonds Are Dangerous Business Illusions Pay Attention to the Work, and Money Will Take Care of Itself The Role of Reliability in Customer Satisfaction Continuous Improvement (Kaizen) Overcome Ingrained Habits to Achieve Continuous Improvement Preconceived Ideas and Paradigms Are Obstacles to Success Reduce Costs and Improve Quality to Expand a Market A Cost Accounting System Is Not a Suicide Pact Managerial or Engineering Economics Starting the Real Business Charge the Lowest Price Possible, and Not What the Market Will Bear Ford and Auto Racing Role of Supply Chain Management Transportation Is a Major Source of Waste Recognition of Customer Requirements Quality and Reliability Are Key Selling Points Do Not Add Unnecessary Middlemen Secret of Manufacturing and Serving Material Selection and Design for Reliability (DFR) Standardization Holds Down Costs Work for Continuous Cost Reduction Improve the Productivity of the Individual Worker The Importance of Reliability Getting into Production The Birth of the Assembly Line Basic Job Design Principles Subdivision of Labor Ergonomics and the Adjustable Height Skillet How to Run a Balanced Factory at (Almost) 100% Capacity The Introduction of Cellular Manufacturing Ignore the Nyet Engineers Keep the Work in Continuous Motion, Avoid Batch Operations Subdivide the Job to Eliminate Waste Motion Automate Jobs and Reduce Material Transfer Distances Ford''s Keynotes of Production Machines and Men Break Down Organizational Barriers Authority Is Not Leadership The Law of the Situation Ford''s Hiring Practices Do Not Allow the Cost Accounting System to Run the Factory Frontline Workers Are the Best Guardians against Waste (Muda) Visual Controls and Error-Proofing Terror of the Machine Characteristics of the Ideal Industrial Leader Repetitive Motion Injury and Job Rotation Employment of Disabled Workers Rules and Regulations Skills Inventory Reduce Material Transportation Distances Key Safety Principles Wages Capital and Labor Are Partners, Not Adversaries The Business Must Create the Wages Low Wages Stem from Waste The Role of Wages in National Prosperity The Five Dollar Work Day Why Not Always Have Good Business? Seasonal Industries Economic Depressions Wage Cuts: Proof of Managerial Incompetence Opportunity Cost of Not Doing Business What Is the "Industrial Idea"? How Cheaply Can Things Be Made? Speculation and Bubbles How to Achieve Zero Inventory Benchmarking Use Lower Prices to Drive Lower Costs Fancy Office Buildings Are Evidence of Waste Standardization and Cost Reduction Maintainability and Reliability as Selling Points Identify and Eliminate Waste Find a Use for Everything How to Lose the Luddites Take Profits Out of Waste, Not Employees or Customers Money and Goods Finance Begins in the Shop and Not the Bank Borrowing (and Government Subsidies) Cannot Cure Bad Business Beware of Complacency Dysfunctional Effects of a Focus on Dividends Wages Come before Dividends Waste Includes the Cost of Idleness Inventory: "Everything Has to Move In and Move Out" Money: Master or Servant? "Housecleaning" Does Not Mean Layoffs Transportation and Cycle Time Borrowing Cures the Symptoms But Not the Disease The Role of the National Financial System Finance Should Serve Industry Money Is Not Wealth Why Be Poor? Put the Job First and Money Second Waste Is the Primary Barrier to Production and Service Hoarding as a Form of Waste Seasonal Work and Cyclical Industries The Obsolescence of the City The Role of Energy in Wealth Creation The Proper Role of Capital Tractor and Power Farming The Mechanization of Agriculture Wasteful Transportation in Agriculture Why Charity? Industry Can Make Charity Unnecessary Industry Removes the Need for Charity The Henry Ford Trade School The Henry and Clara Ford Hospital No Free Lunch The Role of Self-Reliance Railroads How Ford Turned DT&I Around A Lesson in Waste Recognition Avoid Wasteful Transportation Things in General Manufacturing an End to War The Danger of Propaganda Education Must Be Practical Democracy and Industry The Fallacies of Class Warfare Labor Unrest and Strikes Should Be Unnecessary Productivity Creates High-Wage Jobs Strikes Always Fail The Employer''s Duty to Address Root Causes of Labor Dissatisfaction Sloganeering Is Not Leadership The Employer and the Mandate of Heaven Groupthink The Right Leader Is the One Who Can Do the Job What We May Expect Prosperity Should Be within Everybody''s Reach Focus on Service, and Profits Will Take Care of Themselves A Restatement of Ford''s Basic Principles Look for Multiple Product Uses The Role of the Individual in the Advancement of Industry Standardization as the Servant and Not the Master The Need for Sustainable Manufacturing Conclusion References Index ; Preconceived Ideas and Paradigms Are Obstacles to Success Reduce Costs and Improve Quality to Expand a Market A Cost Accounting System Is Not a Suicide Pact Managerial or Engineering Economics Starting the Real Business Charge the Lowest Price Possible, and Not What the Market Will Bear Ford and Auto Racing Role of Supply Chain Management Transportation Is a Major Source of Waste Recognition of Customer Requirements Quality and Reliability Are Key Selling Points Do Not Add Unnecessary Middlemen Secret of Manufacturing and Serving Material Selection and Design for Reliability (DFR) Standardization Holds Down Costs Work for Continuous Cost Reduction Improve the Productivity of the Individual Worker The Importance of Reliability Getting into Production The Birth of the Assembly Line Basic Job Design Principles Subdivision of Labor Ergonomics and the Adjustable Height Skillet How to Run a Balanced Factory at (Almost) 100% Capacity The Introduction of Cellular Manufacturing Ignore the Nyet Engineers Keep the Work in Continuous Motion, Avoid Batch Operations Subdivide the Job to Eliminate Waste Motion Automate Jobs and Reduce Material Transfer Distances Ford''s Keynotes of Production Machines and Men Break Down Organizational Barriers Authority Is Not Leadership The Law of the Situation Ford''s Hiring Practices Do Not Allow the Cost Accounting System to Run the Factory Frontline Workers Are the Best Guardians against Waste (Muda) Visual Controls and Error-Proofing Terror of the Machine Characteristics of the Ideal Industrial Leader Repetitive Motion Injury and Job Rotation Employment of Disabled Workers Rules and Regulations Skills Inventory Reduce Material Transportation Distances Key Safety Principles Wages Capital and Labor Are Partners, Not Adversaries The Business Must Create the Wages Low Wages Stem from Waste The Role of Wages in National Prosperity The Five Dollar Work Day Why Not Always Have Good Business? Seasonal Industries Economic Depressions Wage Cuts: Proof of Managerial Incompetence Opportunity Cost of Not Doing Business What Is the "Industrial Idea"? How Cheaply Can Things Be Made? Speculatio.