The Big Green Button My Story Who Should Read this Book? Companion Website and Twitter Account Before we Begin Welcome to Designing the User Experience of Game Development Tools What Will We Learn in This Chapter? What Is This Book About? Defining User Experience The Value of Improving the User Experience of Our Tools Parallels Between User Experience and Game Design How Do People Benefit From an Improved User Experience? Finding the Right Balance Wrapping Up The User-Centered Design Process What Will We Learn in This Chapter? What Is the User-Centered Design Process? The Phases of the User-Centered Design Process The Power of Pre-Visualization Getting to a Better User Experience Faster Integrating the User-Centered Design Process into Agile Who Has the Time to Do All of This? Wrapping Up What Does It Mean to Be User-Centered? What Will We Learn in This Chapter? Start With the Users Focus on the Right Users Features Versus Goals Do One Thing Really Well Choose the Right Features Wrapping Up Analysis What Will We Learn in This Chapter? The Importance of Watching Users Work Introduction to Human-Computer Interaction Understanding the Mental Model Interview Stakeholders Perform Contextual Analyses Create Task Flows Discover the Users Mental Model Establish Measurements Advanced Techniques Wrapping Up Design What Will We Learn in This Chapter? How the Brain and the Eyes Work Together Visual Language Interaction Patterns Hierarchy Constraints Natural Mapping Representation Feedback Feed-Forward Grouping Chunking Excise Progressive Disclosure Wrapping Up Evaluation What Will We Learn in This Chapter? How Do We Evaluate the Design? Choosing Between Code or Pre-Visualization Pre-Visualize the Interface Perform a Heuristic Evaluation Do User Tests Wrapping Up Back to Analysis Deja  Vu Comparing Measurements Real-World User-Centered Design Introduction The Process in Action Calculating the Return on Investment Conclusion Summary Closing word Works Cited & Recommended Reading Trademarks.