Roger Lubeck, Ph.D. is President of Corporate Behavior Analysts, Ltd, and has over 30 years of consulting experience in real estate services, healthcare, higher education, manufacturing, and mental health. Roger has a Ph.D. degree in Experimental Psychology from Utah State University and degrees in Behavioral Psychology from Western Michigan University. In his career, Roger has been a business consultant, workshop leader, retreat facilitator, public speaker, speechwriter, assistant professor, researcher, parent trainer, and dogcatcher. Roger is married to Lynette Chandler, a University Professor and author.

Roger is the author of two published novels and a number of publications on customer service, leadership, management, marketing, and sales. Chris Hanson, Ph.D. is Executive Vice President of CBA. Chris holds degrees in Behavioral Systems Analysis and Clinical Psychology from West Virginia University. He has over 30 years of consulting experience in the public and private sectors. Chris has consulted with early childhood programs throughout the U.S.

including establishing integrated services for HIV infected children and their families. Since 1991, Chris has advised and coached business executives and managers in the title insurance industry. He is an avid backcountry skier, loves Black & White photography, and lives in Chicago with his wife Cheriann, two daughters Lindsay and Kristan, and a black lab named Sam.