Preface Acknowledgements Publisher''s acknowledgements Plan of the book Part 1 Introduction, strategy, logistics, supply chain, policies and procedures 1 The scope and influence of procurement Learning outcomes Key ideas Introduction 1.1 How to define procurement 1.2 Strategic roles of procurement 1.3 Procurement as organisational buying 1.4 The evolution of purchasing through to procurement 1.5 Procurement and change 1.6 World-class procurement 1.7 The status of procurement and supply management (PSM) 1.

8 Reflections on procurement positioning in business Discussion questions References 2 Strategic procurement Learning outcomes Key ideas Introduction 2.1 Strategic thinking 2.2 What is strategy? 2.3 Strategy development 2.4 Levels of organisational strategy 2.5 Corporate strategy 2.6 Growth strategies 2.7 Business-level strategy 2.

8 Strategic management 2.9 Strategic analysis 2.10 Important environmental factors 2.11 Internal scrutiny 2.12 Strategy formulation 2.13 The evaluation of alternative strategies 2.14 Strategy implementation 2.15 Post-implementation evaluation, control and review 2.

16 Strategic procurement and supply chain process models Discussion questions References 3 Logistics and supply chains Learning outcomes Key ideas Introduction 3.1 What is logistics? 3.2 Materials, logistics and distribution management 3.3 Reverse logistics 3.4 Supply chains 3.5 Supply chain management (SCM) 3.6 Supply chain vulnerability 3.7 SCM and logistics 3.

8 Value chains 3.9 Value chain analysis 3.10 Supply chain optimisation 3.11 Supply chains and procurement Discussion questions References 4 Organisational and supply chain structures Learning outcomes Key ideas Introduction 4.1 Organisational structures 4.2 New type organisations 4.3 Networks 4.4 Factors in configurations 4.

5 Lean organisations 4.6 Agile organisations and production 4.7 Supply and value chain mapping 4.8 Types of change 4.9 Centralised procurement 4.10 Decentralised procurement 4.11 Cross-functional procurement Discussion questions References 5 Procurement policies, procedures and support toolsLearning outcomes Key ideas Introduction 5.1 Exemplar Procurement Policy - The Crossrail Project 5.

2 Procurement procedures 5.3 Analysing a procurement process 5.4 E-commerce, e-business, e-SCM and e-procurement 5.5 The evolution of e-procurement models 5.6 Electronic data interchange (EDI) 5.7 E-hubs, exchanges, portals and marketplaces 5.8 E-catalogues 5.9 E-auctions 5.

10 Reverse auctions 5.11 E-payment 5.12 Low-value purchases 5.13 Procurement manuals5.14 Supplier manuals Discussion questions References Part 2 Supplier relationships, legal & contractual management, quality management, sourcing, supplier selection, price management and long-term cost in use 6 Supplier relationships and partnering Learning outcomes Key ideas Introduction 6.1 Relationship procurement and procurement relationships 6.2 The contrast between transactional and relationship procurement,taking account of contractual requirements 6.3 Collaborative business relationships 6.

4 Relationship formation 6.5 Models of supplier relationships 6.6 Practical considerations of supplier relationship management 6.7 The termination of relationships 6.8 Relationship breakdown on an IT project6.9 Further aspects of relationships Discussion questions References 7 Legal and contractual management Learning outcomes Key ideas 7.1 The procurement specialist and Contract Law 7.2 Offer and acceptance 7.

3 Acceptance 7.4 Contracts for the Sale of Goods 7.5 Contract for the Supply of Services 7.6 Consideration 7.7 Capacity to Contract 7.8 Drafting the detail of contract clauses 7.9 Misrepresentation 7.10 The Right to terminate a contract 7.

11 HOT TOPICS 7.12 Standard Forms of Contract Discussion questions References 8 Quality management, service and product innovation Learning outcomes Key ideas 8.1 What is quality? 8.2 Quality systems 8.3 The importance of TQM 8.4 Specifications 8.5 Alternatives to individual specifications 8.6 Standardisation 8.

7 Variety reduction 8.8 Quality assurance and quality control 8.9 Tests for quality control and reliability 8.10 The cost of quality 8.11 Value management, engineering and analysis Discussion questions References 9 Matching supply with demand Learning outcomes Key ideas 9.1 Inventory, logistics and supply chain management 9.2 Reasons for keeping inventory 9.3 Inventory classifications 9.

4 Scope and aims of inventory management 9.5 Some tools of inventory management 9.6 The economics of inventory 9.7 Inventory performance measures 9.8 Safety stocks and service levels 9.9 The right quantity 9.10 The nature of demand 9.11 Forecasting demand 9.

12 ''Push'' and ''pull'' inventories 9.13 Independent demand 9.14 Dependent demand 9.15 Just-in-time (JIT) 9.16 Materials and requirements planning (MRP)9.17 Manufacturing resource planning (MRP II) 9.18 Enterprise resource planning (ERP) 9.19 Supply chain management systems 9.

20 Distribution requirements planning (DRP) 9.21 Vendor-managed inventory (VMI) 9.22 Procurement and inventory Discussion questions References 10 Sourcing, supplier selection and performance management Learning outcomes Key ideas 10.1 What is sourcing? 10.2 The strategic sourcing process 10.3 Sourcing information 10.4 Analysis of market conditions 10.5 Directives 10.

6 E-sourcing 10.7 Locating suppliers 10.8 Supplier assessment 10.9 Supplier approval 10.10 Evaluating supplier performance 10.11 Policy issues in sourcing 10.12 The supplier base 10.13 Outsourcing 10.

14 Outsourcing manufacturing 10.15 Outsourcing services 10.16 Drivers of outsourcing 10.17 Types of outsourcing 10.18 Benefits of outsourcing 10.19 Problems of outsourcing 10.20 Handling an outsourcing project 10.21 Sub-contracting 10.

22 Partnering 10.23 Intellectual property rights and secrecy 10.24 Procurement support for in-house marketing 10.25 Intra-company trading10.26 Local suppliers 10.27 Procurement consortia 10.28 Sustainability 10.29 Sourcing decisions10.

30 Factors in deciding where to buy Discussion questions References 11 Purchase price management and long-term cost-in-use Learning outcomes Key ideas 11.1 What is price? 11.2 Strategic pricing - an introduction 11.3 The buyer''s role in managing purchase prices 11.4 Supplier pricing decisions 11.5 The supplier''s choice of pricing strategy 11.6 Price and cost analysis 11.7 Competition legislation 11.

8 Collusive tendering 11.9 Price variation formulae Discussion questions References Part 3 Project management and risk management, global sourcing, negotiation skills, contract management, category procurement, world-class procurement to enhance business performance 12 Project procurement and risk management Learning outcomes Key ideas 12.1 Introduction 12.2 The project lifecycle 12.3 PID and the project procurement strategy 12.4 Design and build 12.5 Role of procurement 12.6 PRINCE2 ® 12.

7 Project management issues 12.8 Project risk management 12.9 Project procurement risk management 12.10 Project procurement management Discussion questions References 13 Global sourcing Learning outcomes Key ideas 13.1 Terminology 13.2 Motives for buying offshore 13.3 Sources of information for offshore suppliers 13.4 Overcoming challenges when sourcing off-shore 13.

5 Incoterms ® 13.6 Shipping terms 13.7 Customs and Excise 13.8 Transport systems, costs and considerations 13.9 Freight agents 13.10 Methods of payment 13.11 Countertrade 13.12 The true cost of offshore buying 13.

13 Buying capital equipment offshore 13.14 Factors in successful offshore procurement Discussion questions References 14 Negotiation skills, practice and business benefits Learning outcomes Key ideas Introduction14.1 Approaches to negotiation 14.2 The content of negotiation 14.3 Factors in negotiation 14.4 The negotiation process 14.5 Pre-negotiation 14.6 The actual negotiation 14.

7 Post-negotiation actions 14.8 What is effective negotiation? 14.9 Negotiation and relationships 14.10 Negotiation ethics Discussion questions References 15 Contract management Learning outcomes Key ideas Introduction 15.1 The pre-contract award activities impact on contract management 15.2 The contract manager''s role, skills and knowledge 15.3 Contract management plans15.4 The contract management of specifications/standards 15.

5 Managing contract performance 15.6 Social services contract monitoring audit 15.7 Contract management checklist 15.8 Contract provisions 15.9 Contract clauses and what they mean Discussion questions References 16 Category and commodity procurement Learning outcomes Key ideas Introduction 16.1 Defining categories 16.2 Illustrations of category management issues 16.3 The talent challenge 16.

4 Category management risk profiling16.5 Category management - corporate travel 16.6 Category management - ICT 16.7 Capital investment procurement16.8 Production materials 16.9 Raw materials 16.10 Futures dealing 16.11 Methods of commodity dealing 16.

12 Procurement of non-domestic gas and electricity16.13 Energy regulation 16.14 Energy supply chains in the UK 16.15 Markets 16.16 Pricing 16.17 Procuring energy contracts 16.18 Energy consultants and management 16.19 Component parts and assemblies 16.

20 Procurement and consumables 16.21 Construction supplies and bills of quantities 16.22 Procurement of services Discussion questions References 17 World-class procurement to enhance business performanceLearning outcomes Key ideas 17.1 Innovation and supplier continuous improvement 17.2 Innovation 17.3 Environmentally sensitive design 17.4 Procurement involvement in product development 17.5 Supplier development 17.

6 Procurement research 17.7 Procurement performance evaluation 17.8 Accounting approaches 17.9 The procurement management audit approach 17.10 Benchmarking and ratios 17.11 Integrated benchmarking 17.12 Procurement ethics 17.13 Ethical is.