Cornell University research found that the cost of employee turnover is 150% of a manager's annual salary and 30% of an hourly employee's annual income. A good hiring system staffed with skilled interviewers is your best defense against these risks. Companies need candid discussion and facts to make good hiring decisions. Getting honest and thorough answers isn't easy. It takes skill. Organizations that hire well create an environment that facilitates open conversation between job candidates and interviewers. Excellent interviewers have the skill of discernment. They can separate "fact from fantasy.

" Discernment is a "trainable" skill, and William E. Miller, founder of Performance Leadership, LLC uses a unique framework to help interviewers develop and improve their "judgment calls." This pithy read helps interviewers understand the economic cycles they are dealing with, how to avoid biases when interviewing, how to make decisions that give full consideration too competency and compatibility. In 99 pages and 9 short chapters, you will learn: Economic Cycles and Hiring The Importance of the interviewer Hiring and Leadership Style Interviewer Bias and how to avoid it Setting Objectives for the Interview Three Critical Skills of Good Interviewing The Skill of Discernment How to Focus on Behavior How To Base Your Hiring Decisions on Competency and Compatibility. An Appendix includes a detailed Interviewing Guide.