1. Database Development and End-User Searching: Exxon Research and Engineering Company R.S. Lescohier, M.A. Lavin and M.K. Landsberg 2.

Teaching University Student End-Users About Online Searching Sandra N. Ward and Laura M. Osegueda 3. Managing Effective Information Services for End-Users in Academic Sci-Tech Libraries Arleen N. Somerville 4. American Petroleum Institute's Machine-Aided Indexing and Searching Project E.H. Brenner, J.

H. Lucey, C.L. Martinez and Adel Meleka 5. Preparation of a Slide/Tape Program for Biological Abstracts: Harvard University Eva S. Jones 6. Increasing End-User Awareness of Library Services Through Promotion: Grumman Aerospace Corporation Claude E. Gibson and Harold B.

Smith.