Brief Contents Module I Foundation Concepts 1 Foundations of Information Systems in Business SECTION I: Foundation Concepts: Information Systems in Business SECTION II: Foundation Concepts: The Components of Information Systems 2 Competing with Information Technology SECTION I: Fundamentals of Strategic Advantage SECTION II: Using Information Technology for Strategic Advantage Module II Information Technologies 3 Computer Hardware SECTION I: Computer Systems: End User and Enterprise Computing SECTION II: Computer Peripherals: Input, Output, and Storage Technologies 4 Computer Software SECTION I: Application Software: End User Applications SECTION II: System Software: Computer System Management 5 Data Resource Management SECTION I: Technical Foundations of Database Management SECTION II: Managing Data Resources 6 Telecommunications and Networks SECTION I: The Networked Enterprise SECTION II: Telecommunications Network Alternatives Module III Business Applications 7 Electronic Business Systems SECTION I: Enterprise Business Systems SECTION II: Functional Business Systems 8 Electronic Commerce Systems SECTION I: Electronic Commerce Fundamentals SECTION II: e-Commerce Applications and Issues 9 Decision Support Systems SECTION I: Decision Support in Business SECTION II: Artificial Intelligence Technologies in Business Module IV Development Processes 10 Developing Business/IT Solutions SECTION I: Developing Business Systems SECTION II: Implementing Business Systems Module V Management Challenges 11 Security and Ethical Challenges SECTION I: Security, Ethical, and Societal Challenges of IT SECTION II: Security Management of Information Technology 12 Enterprise and Global Management of Information Technology SECTION I: Managing Information Technology SECTION II: Managing Global IT Review Quiz Answers Selected References Glossary for Business Professionals Name Index Company Index Subject Index.