Section 1: The Industry - we meet the yachting community, learn some of the history and the web that is the superyacht diaspora. Section 2: The Humans - Yachts are platforms to carry humans. This section looks at how this plays out in a superyacht. - Getting hired: qualifications, crew agencies, interviews, - Green is good: learn to embrace being new, communal living, taking direction - Career progression: typical pathways - The advice is brought to life with stories of Brendan''s own progression through the ranks (he acknowledges that even as a successful captain the human side of the industry (rather than the professional skills side) is where he has most to learn. Section 3: The Job - Being more than ''crew'': the sea/shore roster - Establishing long-term security - Strength in diversity and differing outlooks - Creating a culture of openness and trust - Work/life balance and setting boundaries - Perfection: the hardest taskmaster Section 4: Life as a Superyacht Captain - Look after yourself first: maintaining the SHED (Sleep, Hydration, Exercise and Diet) - Communication Up: Saying no is not a failure - Communication Side and Down: clarity and motivation - Communication outside: importance of non-industry family and friends - A superyacht life well lived Section 5: The Toolbox Onboard communications - Situation/Mission/Execution/Administration/Command and comms - Public speaking - The written word - Listening effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further reading s - Perfection: the hardest taskmaster Section 4: Life as a Superyacht Captain - Look after yourself first: maintaining the SHED (Sleep, Hydration, Exercise and Diet) - Communication Up: Saying no is not a failure - Communication Side and Down: clarity and motivation - Communication outside: importance of non-industry family and friends - A superyacht life well lived Section 5: The Toolbox Onboard communications - Situation/Mission/Execution/Administration/Command and comms - Public speaking - The written word - Listening effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readingLoose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readings - Perfection: the hardest taskmaster Section 4: Life as a Superyacht Captain - Look after yourself first: maintaining the SHED (Sleep, Hydration, Exercise and Diet) - Communication Up: Saying no is not a failure - Communication Side and Down: clarity and motivation - Communication outside: importance of non-industry family and friends - A superyacht life well lived Section 5: The Toolbox Onboard communications - Situation/Mission/Execution/Administration/Command and comms - Public speaking - The written word - Listening effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readings - Perfection: the hardest taskmaster Section 4: Life as a Superyacht Captain - Look after yourself first: maintaining the SHED (Sleep, Hydration, Exercise and Diet) - Communication Up: Saying no is not a failure - Communication Side and Down: clarity and motivation - Communication outside: importance of non-industry family and friends - A superyacht life well lived Section 5: The Toolbox Onboard communications - Situation/Mission/Execution/Administration/Command and comms - Public speaking - The written word - Listening effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readingLoose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readingLoose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readings - Perfection: the hardest taskmaster Section 4: Life as a Superyacht Captain - Look after yourself first: maintaining the SHED (Sleep, Hydration, Exercise and Diet) - Communication Up: Saying no is not a failure - Communication Side and Down: clarity and motivation - Communication outside: importance of non-industry family and friends - A superyacht life well lived Section 5: The Toolbox Onboard communications - Situation/Mission/Execution/Administration/Command and comms - Public speaking - The written word - Listening effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readingLoose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Stewardess perspective - Chief Officer perspective - Others to come Further readinging effectively - Anatomy of a communications failure - ''Sell the job'' Leading teams - Recruitment (inc interview questions) - Crew Lifetime Value: professional skills, crew culture, guest experience - Feedback: giving and receiving - Psychological safety and creating an environment of optimal performance - Core values - Loose guidelines/tight objectives Boat handling - 1% of the job, but the 1% that has to be right - Berth to berth planning: resourcing and communication - Bridge briefing step by step - Setting multiple anchors Dos and Don''ts: - Steward.