FACT- your customers can't hear you! With 700 Facebook status updates per second, 50 million Tweets per day and 14.65 BILLION web pages in existence to date, consumers are overwhelmed by an avalanche of sales and marketing messages. Consumers may be more connected than ever but they are also more distracted than ever by their constant connections to media and technology. Learn 20 slam dunk secrets sure to engage your online audience from The Fan Factor.