1 Diagram Learn to understand and describe workplaces --and your own work Chapter 1 The Key to Workplace Satisfaction and the Cure for Workplace Suffering 15 A Bigger View of Work Why Business Models? Changing Times, Changing Models People Must Change, Too Work Models for Everyone An Ecology of Work Career "Planning" Is Dead: Long Live Work Modeling Chapter 2 To Understand Your Work, Understand Your Workplace 23 The Business Model Canvas Every Organization Has a Business Model Who Is the Customer? What Jobs Do Customers Need to Have Done? The Harsh Truth Why Pictures? The Nine Building Blocks A Way to Understand the World of Work Systems Thinking for the Rest of Us Thinking Ahead Is Good, Thinking Outward Is Better The Enterprise Service Model Canvas Next Steps for You Chapter 3 Next, Diagram How You Work 65 The Work Model Canvas Your First Work Model: Drafting Time! The Power of "Third Objects" to Help You--and Others Self-Check Your As-Is Model 2 Reflect Revisit your work model and consider parts that need to change Chapter 4 Now, Identify "Hotspots" and Refine Your Professional Identity 93 Time for Reflection "Hotspots": What They Are and How to Identify Them Daughters and Fathers How to Spot Pain or Potential Deal with Hotspots Using the Three Questions How to Navigate Career Space Your "North Star" for a Lifelong Career Journey Define Your Superpower How to Define Your Professional Identity A Message to the Unsure The "Passion" Myth Design Your Life Three Things You Can "Make" Avoid Gravity Problems Stuck? Try This Before Turning the Page, Ask Yourself . 3 Revise Re-diagram your work model Chapter 5 Revise Your Work Model 125 A New Role for a New Customer How to Revise Your Work Model The Power of Prototyping Different Stages, Different Models Calculating Costs and Consequences Ask Diagnostic Questions Modify Blocks and Evaluate Effects Re-Diagram Your Model Should You Become Self-Employed? Pivoting from Employee to Entrepreneur Pause and Ask Yourself . 4 Test Test your work model Chapter 6 Now, Test Your Work Model 155 Eric Tests His Revised Model What If Your Situation Differs from Eric''s? The Valuable Work Detector Testing Detects More Valuable Work How to Test Models How Professionals Test Work Models Testing Detects More Valuable Work How to Test Models Who to Approach and What to Say Script for a First-Time Referral Contact Meet Your Referrals The Secret Question How to Obtain "Insider" Data Should You Become Self-Employed? Disadvantage Becomes Superpower Coach Yourself Now! Chapter 7 Brand and Promote Yourself 181 Reasons to Choose You A Personal Brand Supercharges Your Work Model The Personal Brand Canvas How to Solve Personal Brand Canvas Problems Personal Brand Fitness Want More Credibility? Mine Your Memory How to Engage Your Audience FIrst, Craft a Digital Identity That Doesn''t Suck Coach Yourself Now! 5 Next Steps Learn how to keep going--and meet the community and resources behind Business Model You® Chapter 8 The Three Commandments of Career Change 207 Bedrock Principles for a Distracted World 1. Keep Outward Focus 2. Model 3. Ask the Three Questions Chapter 9 Ask Yourself the Three Questions 215 A Lifetime Career Navigation System When Is It Time to Move Up? When Is It Time to Move Out? When Is It Time to Adapt Your Style? The Three Commandments and Think Out Loud Partners Challenge Yourself With These Questions: Chapter 10 Find Your Think Out Loud Partner 233 Can You Hear You? Become a Thought Partner for a Less Experienced Person What Work Means Food for Thought The Final Word Resources 244 Creator Bios Community and Other Resources Citations Index.