Are you sick of nagging conflicts that seem like they could easily be resolved, but you don't have the words to communicate? People are not born with de-escalation and agreement-making skills. They must be learned. Once learned, you can use them for the rest of your life. This book gives many scripts for parents, children, students, workers, educators, and seniors to reduce conflict, make agreements, and reach goals. It is a practical book that provides immediate value by helping people live well and improve their standard of living. It guides them through conflicts quickly, making and keeping agreements, and focusing on goals. Quickly learn how to move through conflict, make agreements, and achieve results.