Part I: Business Driven PMO Insights and TechniquesSection 1-PMO MandateChapter 1: Why PMOs FailChapter 2: PMO Survey FindingsChapter 3: Project Management Community Mind-Set All WrongChapter 4: Case Study Example of PMO FailureChapter 5: Techniques for Establishing a PMO MandateSection 2-PMO Business AcumenChapter 6: Project AcumenChapter 7: Portfolio AcumenChapter 8: Dashboard AcumenChapter 9: Methodology AcumenChapter 10: Maturity AcumenSection 3-PMO FutureChapter 11: Perspectives on the PMO DomainChapter 12: Perspectives on PMO Manager Career PathsPart II: Business Driven PMO Success StoriesSuccess Story #1: Strategic PMO at the Greek Prime Minister's Office, Panos Agrapidis, GreeceSuccess Story #2: e-Government Program, Suhail AlAlmaee and Mounes Rashid Shadid, Saudi ArabiaSuccess Story #3: Thomson Reuters Aranzadi, Juan Arraiza, SpainSuccess Story #4: British American Tobacco, Marion Blake, United KingdomSuccess Story #5: An American Benefits Administration Organization, Harlan Bridges, United StatesSuccess Story #6: SIVECO Romania SA, Jimmy Char, RomaniaSuccess Story #7: An American Insurance Company, Luis Crespo, United StatesSuccess Story #8: International Facility Management Association, Jennifer Drai, United StatesSuccess Story #9: A Global 10 Company: The Consolidated PMO, Richard Eichen, United StatesSuccess Story #10: Dubai Roads & Transport Authority Laila Faridoon, United Arab EmiratesSuccess Story #11: Baker Hughes Incorporated, Ricardo Ferrero, Spain, and Kathie Mitchell, AustraliaSuccess Story #12: Tryg, Ole F. Holleufer, DenmarkSuccess Story #13: A Nigerian Telecoms Company, Henry Kazalma-Mantey, NigeriaSuccess Story #14: Tyco Flow Control, Wai Mun Koo, SingaporeSuccess Story #15: Ericsson Korea Project Office, Yechie Labay, KoreaSuccess Story #16: RACE Consulting LP, Vanessa Matsas, GreeceSuccess Story #17: A South African Financial Services Company, Colin Anthony McCall-Peat, South AfricaSuccess Story #18: ABS Nautical Systems, Christopher McCourt, United StatesSuccess Story #19: ON Semiconductor, Frank R. Myers, United StatesSuccess Story #20: Fujitsu Sweden, John O'Neill, SwedenSuccess Story #21: National Insurance Company, Frank Parth, United StatesSuccess Story #22: IBM Branch Office 120, Mark Price Perry, United StatesSuccess Story #23: ING Central and the Rest of Europe, Henny Portman, NetherlandsSuccess Story #24: Consulting for the Pharmaceutical Industry, Patrick Richard, CanadaSuccess Story #25: NAVMISSA, Andrew Wilson and Karen Krause, United StatesSuccess Story #26: A Global SW and IP Networking Product and Service Provider, Troy Youngnickel, MalaysiaSuccess Story #27: PartnerRe, Erhard Zingg and Martin Kuepfer, SwitzerlandEpilogue.