PART I: THE FOUNDATIONS OF MANAGEMENT.- Introduction.- Organisations, Managers and the Environment.- Managing in a Changing Environment.- Ethics and Corporate Governance.- The Practice of Management.- PART II: MANAGEMENT AND PEOPLES.- Culture.

- Communication.- Management Influence, Power and Conflict.- Human Resource Management.- Leadership and Management.- PART III: STRATEGY, POLICY, DIRECTION AND PRIORITIES.- Strategy, Policy and Direction.- Marketing.- Managing Operations and Projects.

- Financial and Quantitative Aspects of Management.- Organizational and Managerial Performance.- PART IV: ENDURING PRIORITIES OF MANAGEMENT.- Risk.- Management and Motivation.- Management on a Daily Basis.- Management Development.- Managing in a Global and International Environment.

- Managing for the Present and Future.- PART V: SUMMARY SHEETS.