"Set in late 1970s Oakland, this comedic graphic novel from Over Easy author Pond follows a waitress named Madge whose career as a comic artist finally starts to take off."-- Entertainment Weekly "Mimi Pond is a treasure, one we ignore at our own risk. Her latest book -- a thick, semi-autobiographical bildungsroman called The Customer Is Always Wrong -- might be her greatest work to date. It's a lengthy and detailed portrait of a young woman working at a restaurant in late-'70s Oakland and the cast of characters around her -- some of them shady, some of them lovable, and all of them compelling. Pond's hand is confident and her figure work hops balletically across the page; her facial acting is simple, but searing."-- Vulture "Immensely enjoyable."-- Kirkus Starred Review "The sleazeballs, drunks, and assorted weirdoes of the Imperial Cafe are the backdrop for a book that manages to make an epic out of the life of a struggling artist serving up coffee to a cast of characters both funny and deeply human."-- Barnes and Noble Blog "Madge is like a boho '70s Dorothy traveling through Oakland's edgy Oz: a place of drugs, sex, racial tensions, heartbreak and, sometimes, redemption.

I love Mimi Pond. I love Madge's journey towards self-discovery. And I love the "Imperial Cafe," which, all these years later still makes the best cheddar, green chile scrambled eggs you've ever tasted."-- Peggy Orenstein, Author of Girls & Sex: Navigating the Complicated New Landscape "Madge's coming of age is hilarious, terrifying, moving, and compulsively readable. Great drawings and great writing." -- Roz Chast, author of Can't We Talk About Something More Pleasant?.