Introduction 1 About This Book 1 Foolish Assumptions 2 Icons Used in This Book 3 Beyond the Book 3 Where to Go from Here 4 Part 1: Getting Started with Supplier Diversity 5 Chapter 1: Understanding the Growing Demand for Supplier Diversity 7 Breaking Down What Supplier Diversity Is and Isn''t 8 What it is 9 What it''s not 9 Investigating Whether Supplier Diversity Is Still Necessary 10 Looking at reasons supplier diversity is still necessary 12 Considering what supplier diversity needs to do to stay relevant 13 Examining External Drivers Redefining Supplier Diversity 14 Growth of minority entrepreneurship 15 Demographic shifts: The changing face of the majority 16 Social activism/economic inclusion 16 Accountability to secondary stakeholders 17 Recognizing Why Organizations Are Recommitting to Supplier Diversity 18 Complex business challenges/strategic advantage 18 Increased focus on collaboration in the supply chain 18 Compliance with the law 19 Accountability to primary stakeholders 19 Corporate social responsibility/stewardship 20 Chapter 2: Understanding the Foundation of Supplier Diversity 21 Looking at Where It All Began 22 Executive Order 10925 (1961): Established Committee on Equal Opportunity Employment 23 Executive Order 11246 (1965): Established Requirements for Non-discriminatory Practices 23 Executive Orders 11458 (1969) and 11625 (1971): Economic Entrepreneurial b Equality 23 Public Law 95-507 (1978) 24 Examining the Evolution of Supplier Diversity 25 Compliance with federal law (1969-1990) 27 The right thing to do (1990s-early 2000s) 27 Making the business case (2000s-present) 27 Pondering the Future of Supplier Diversity 28 Business and program globalization 28 Strategic advantage 29 Economic imperative 29 Chapter 3: Supplier Diversity Management: A New Way of Thinking 31 Defining Supplier Diversity Management 32 Perusing Supplier Diversity Management as a Process 33 Introducing the Supplier Diversity Management (SDM) Model 35 The internal process 37 The external process 37 The supplier development process 38 Getting Started with SDM 39 Phase 1: Internal efforts 40 Phase 2: External efforts 40 Phase 3: Supplier development 41 Chapter 4: Distinguishing between Supplier Diversity and DEI 43 Surveying the Programs'' Similar Names and Mission 44 Starting with diversity 44 Introducing inclusion 45 Expanding for equity 45 Diving into Their Different Audiences, Tactics, and Results 47 Customers/target audience 47 Tactics used 47 Measuring results 48 Becoming Collaborative Partners 50 Perusing the Pitfalls of Combining Supplier Diversity and DEI 50 Combining diversity efforts under one umbrella 51 The changing role of the Chief Diversity Officer 51 Changing the name of supplier diversity to "supplier diversity and inclusion" 52 Chapter 5: Digging into Supplier Diversity within the Organization 53 Understanding the Role of the Supplier Diversity Professional 54 Surveying How Supplier Diversity Fits into the Organization 55 With supply chain/procurement 56 With facilities/construction 57 With diversity and inclusion 58 With senior leadership 59 With community relations 59 With other departments and organizational initiatives 60 Getting Involved in the Procurement Process -- From Beginning to End 60 Forecasting upcoming opportunities 60 Reviewing and ensuring bid documents/RFPs are inclusive 62 Participating on selection/evaluation committees 62 Establishing the vendor onboarding process 63 Informing and preparing prospective diverse vendors 63 Tracking performance and utilization 63 Sourcing and advocating for small and diverse businesses 63 Mediation and conflict resolution 64 Anticipating Potential Conflicts and Identifying Resolutions 64 Part 2: Developing Internal (organizational) Supplier Diversity Efforts 69 Chapter 6: Gauging Your Organization''s Diversity Climate 71 Surveying Supplier Diversity and Organizational Change Management 72 Examining Your Organizational 4 P''s 74 Starting with your people 75 Reviewing your policy 75 Establishing your process 76 Identifying your procedures 78 Understanding the ''Who-What-How'' of Your Organizational Spend 79 Who makes buying decisions? 79 What does your organization buy? 80 How does your organization buy what it needs? 80 Assessing Your Organization''s Vendor Relationship Management (VRM) 81 Vendor onboarding 82 Connecting vendors to internal stakeholders 83 Examining the vendor payment process 83 Understanding Strategic Sourcing as Part of Your Readiness Assessment 84 Determining the Right Leadership Structure for Your Efforts 86 Consultant 87 Direct hire 88 Employee add-on function 88 Chapter 7: Making the Case for Supplier Diversity 89 Aligning Supplier Diversity to Organizational Strategic Goals 90 Finding Value-Creating Opportunities 91 Communicating Value 92 Selling Your Supplier Diversity Story to Stakeholders 93 Chapter 8: Building Support for Supplier Diversity Programs 97 Seeing How Supplier Diversity Touches Many Stakeholders 97 Finding Allies throughout Departments in Your Organization 99 Diversity, equity, and inclusion (DEI) 100 Working with procurement 100 Apprising community relations of your strategy 102 Informing employees and ERGs 103 Looping in those responsible for sustainability initiatives 103 Developing an In-Reach Program 104 Training 104 Communication 105 Engagement through advisory councils/task forces 105 Aligning Programs to Collaborator Objectives: Solving WIIFT 106 Chapter 9: Identifying Common Barriers to Supplier Diversity 107 Identifying Common Organizational Barriers 108 Implicit biases 109 The status quo 110 Lift and shift mentality 110 Double duty/add-on function 111 Legacy data systems 111 Pinpointing Practitioner Barriers 112 Lack of clarity to carry out the mission 113 Inability to navigate the landscape 113 Unrealistic objectives for the organization or the community 114 Lack of the resources needed to successfully achieve objectives 114 No analytics/wrong metrics 115 Overcoming Barriers to Build a Successful Program 115 Chapter 10: Creating an Effective Supplier Diversity Plan 117 Starting Out with the Principles of Supplier Diversity Planning 118 Eyeing Your Vision Statement 119 Clarifying Your Mission 120 Locking in Your OAR 121 Communicating your objectives 121 Defining your activities 122 Identifying your results (KPIs) 123 Putting the Plan Together 125 Part 3: Supplier Development and Supplier Diversity 129 Chapter 11: Creating an Environment that Puts Diverse Businesses First 131 Becoming the Champion for Diverse Businesses within Your Organization 132 Perusing supplier diversity''s key principles 132 Focusing on removing obstacles 133 Challenging the status quo 135 Fostering a Culture of Trust, Respect, and Transparency in Relationships 136 Building trust 138 Garnering respect 139 Cultivating transparency 140 Chapter 12: Building Capacity 143 Getting a Handle on Capacity Building 144 Covering Capacity Building Tasks 145 Evaluating the Capacity of Businesses within Your Organization 146 Getting started 147 Measuring success 148 Developing to Build Capacity 150 Part 4: Examining External (community) Supplier Diversity Efforts 153 Chapter 13: Highlighting the Stages of Supplier Diversity Programs 155 Determining Your Program Stage and Dealing with Common Challenges 156 Startup stage 157 Growth stage 158 Mature stage 158 Identifying the Right Activities for Each Stage 159 Startup stage activities 160 Growth stage activities 161 Mature stage activities 163 Chapter 14: Cultivating Community Partners to Drive Supplier Diversity 165 Building Allies and Alliances through Collaborations and Partnerships 166 Using partnerships 166 Using collaborations 167 Reasons to consider partnerships or collaborations (or both) 167 Planning for Engagement 169 Finding the Right Community Partners: Local, State, Regional, and National 171 Local 172 State, regional, and national 172 Creating and Using Supplier Diversity Councils to Drive Efforts 173 Internal councils 173 External councils 173 Joint councils 173 Part 5: Using Technology and Compliance To Enhance Supplier Diversity 175 Chapter 15: Telling the World About Your Supplier Diversity Efforts 177 Understanding Why Communication Is Crucial in Supplier Diversity 178 Developing a Supplier Diversity Communication Plan 179 Establishing goals 180 Defining target audiences 181 Identifying key messages 182 Creating a tactical outreach plan 182 Chapter 16: Establishing Supplier Diversity Metrics, Bench.